Open to opportunities

Yolanda Jackson

@yolandajackson

Message

Registered Nurse and patient advocate specializing in care coordination and SDOH.

United States

Message

What I'm looking for

I seek patient-centered roles focusing on care coordination, SDOH work, and advocacy within collaborative, remote-friendly teams that value outcomes and equity.

I am a Registered Nurse with six years of experience supporting diverse patient populations across acute care, telehealth-adjacent environments, and regulated healthcare settings. I excel at building trust-based relationships, conducting rapid clinical assessments, and translating empathy into clear, actionable care plans that improve adherence and outcomes.

My background includes patient advocacy, medication adherence, motivational interviewing, and addressing Social Determinants of Health such as transportation access and health literacy. I thrive in fast-paced, remote-first environments, collaborate cross-functionally, and maintain rigorous documentation and regulatory compliance to support safe, scalable operations.

Experience

Work history, roles, and key accomplishments

Current

Medical Staff Associate

Current

CSL Plasma

Jan 2024 - Present (2 years 1 month)

Serve as a trusted clinical resource conducting confidential health interviews and comprehensive assessments for a high-volume donor population, ensuring regulatory compliance and accurate EHR documentation to support audit readiness.

Clinical Assessment Patient Education EHR Regulatory Compliance Patient Advocacy

Registered Nurse

Baptist Health

Jan 2022 - Jan 2024 (2 years)

Delivered patient-centered nursing care for varied acuity levels, conducted comprehensive assessments and individualized care plans, and coordinated interdisciplinary care to address barriers and support safe discharge.

Care Coordination EHR Patient Advocacy Interdisciplinary Collaboration

Nursing Student

Troy University

Jan 2019 - Dec 2021 (2 years 11 months)

Supported RNs in direct patient care during clinical rotations, documented patient conditions and medication responses, and educated patients and families with clear, compassionate communication.

Clinical Documentation Patient Education Healthcare Software Confidentiality Clinical Support

Transmission Systems Operator

United States Army

Jan 2009 - Jan 2016 (7 years)

Operated and maintained multichannel transmission systems in mission-critical environments, ensuring 100% accountability of $1.5M+ equipment and executing complex directives under high pressure.

Systems Operations Equipment Maintenance Prioritization Accountability Teamwork