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rora jolina

@rorajolina

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Customer-focused professional with extensive experience in student recruitment and admissions

United States

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What I'm looking for

I am looking for a role that allows me to leverage my recruitment expertise while contributing to a dynamic team focused on student success.

I am a dedicated higher education professional with over a decade of experience in student recruitment, admissions, and program administration. In my recent role as Senior Student Recruitment and Admissions Coordinator at the American University in Dubai, I oversee application processes for undergraduate and summer camp applicants, ensuring a seamless experience from inquiry to enrollment. My responsibilities include managing complex databases, generating analytical reports, and collaborating with academic departments to enhance student engagement.

Previously, as a Student Recruitment Officer and Enrollment Officer at AUD, I developed strategies that increased student enrollment and retention rates. My career began in the Philippines, where I worked as a teacher and guidance counselor, roles that honed my communication and interpersonal skills.

I hold a Bachelor of Arts in Philosophy from the University of the Philippines and have pursued graduate studies in Educational Administration. Beyond my professional life, I am passionate about continuous learning, enjoy traveling to explore diverse cultures, and actively participate in community service initiatives focused on education and youth empowerment.

Throughout my career, I have been committed to fostering environments that support student success and personal growth. I am now seeking to leverage my extensive experience and skills in a customer service role, where I can continue to provide exceptional support and contribute to organizational excellence.

Experience

Work history, roles, and key accomplishments

Current

Senior Student Recruitment and Admissions Coordinator

Current

American University in Dubai

Mar 2023 - Present (2 years 3 months)

Responsible for recruiting students for various programs, processing applications, and ensuring effective communication with applicants. Manages leads and oversees daily interactions within the admissions team, generating reports to support strategic decisions.

CRM Management Lead Generation Data Reporting Presentation Skills Communication Task Management Marketing Strategies

Student Recruitment Coordinator

American University in Dubai

Jan 2021 - Feb 2022 (1 year 1 month)

Focused on recruiting students for undergraduate programs, managing inquiries, and conducting presentations at external events. Assisted in the application process and maintained communication with prospective students.

CRM Management Communication Presentation Skills Lead Management Customer Service

Student Recruitment Officer

American University in Dubai

Jun 2019 - Feb 2021 (1 year 8 months)

Engaged in recruiting students for graduate and undergraduate programs, handling inquiries, and conducting appointments to provide course information. Managed administrative tasks and coordinated school visits.

Customer Service Communication Appointment Management Data Entry

Enrollment Officer

American University in Dubai

Jun 2016 - Jul 2019 (3 years 1 month)

Managed enrollment processes, communicated with prospective students, and processed various requests. Assisted in recruitment efforts and promoted the university at events.

Data Entry Administrative Support

Assistant / Marketing & Registration Executive

Skyline University College

Dec 2013 - May 2016 (2 years 5 months)

Handled registration processes, generated reports, and represented the university at various events. Assisted in marketing activities and contributed to website content updates.

Marketing Support