Roopali Bajaj

Conducted Hawker training sessions for new hires and operating flight attendants. Introduced and implemented new procedures and systems to enhance in-flight and crew operations.

Provided freelance services for charter, corporate, or part 91 privately owned aircraft. Promoted safety, comfort, and welfare of guests by performing preflight checks.

Managed day-to-day operations with strong attention to detail, discretion, and service standards. Coordinated multiple stakeholders, vendors, and service providers for seamless execution.

Well versed with corporate aviation procedures from menu planning, catering, aircraft set-up, VIP protocol, creating guest profiles and service etiquette. Stock control purchasing high end items for the aircraft in preparation for flights.

Interpreted client requests to ensure appropriate service in a timely manner. Interacted professionally with people of all ages, personalities, cultures, and backgrounds and provided prompt resolution to issues and requests.

Created personalised menus, liaised with specialist catering companies, restaurants and grocers to ensure quality food and service for VIP and guests. Responsible for aircraft cleanliness, floral displays, stocks, menu design, sourcing fine foods and providing a bespoke service to VIPs.

Served as a corporate flight attendant in the private aviation sector.

Served as Vice President of Business Development.

Served as an executive flight attendant.

Served as a corporate flight attendant.

Served as a flight attendant.

Served as a senior training manager.

Served as an assistant training manager.

Served as a sales and voice trainer.

Served as a telemarketing executive.

Served as a front office executive.

Completed a Bachelor of Commerce degree from the University of Jammu and Kashmir in 2001.

Completed a two-year diploma in Interior Design from South Delhi Polytechnic in 2000.