RKRomas Klemaitis
@romasklemaitis
Dedicated data analyst with 17+ years in data management, SQL, and Power BI.
GreeceWhat I'm looking for
I am a dedicated data analyst and IT professional with over 17 years of experience across banking and technology sectors, focusing on data management, database administration, and technical support.
I have hands-on expertise writing SQL for PostgreSQL and MSSQL, building automated ETL jobs, and creating actionable dashboards with Power BI and Tableau; I also use Python (Jupyter) for analysis and automation.
I bring strong problem-solving skills, experience with Service Desk/ITSM tools and Jira task management, multi-language communication abilities, and a track record of delivering compliant, reliable data solutions for financial services.
Experience
Work history, roles, and key accomplishments
Customer Expert
Teleperformance Greece
May 2025 - Present (5 months)
Provided customer service and technical support for a major paid application across phone, email, and chat, resolving complex inquiries and improving issue resolution efficiency.
Data Analyst
Penkių kontinentų bankinės technologijos, UAB
Dec 2022 - Feb 2024 (1 year 2 months)
Performed SQL-based data extraction and database administration, built Power BI dashboards, and automated data loading jobs to analyze payment terminals, ATMs, and personnel datasets.
System Support Engineer
Penkių kontinentų bankinės technologijos, UAB
Feb 2022 - Dec 2022 (10 months)
Provided primary Service Desk support, managed user accounts and permissions, and coordinated developer tasks in Jira for bug fixes, feature work, and web migrations.
SAProduct Support Manager
Swedbank, AB
Oct 2018 - Dec 2020 (2 years 2 months)
Coordinated correction of customer data to meet ECB AnaCredit regulations and managed intake of data from the Central Bank Credit Risk Database to ensure regulatory compliance.
SAApplication Administrator
Swedbank, AB
Dec 2015 - Sep 2018 (2 years 9 months)
Provided application support and executed mass data renewals using PL/SQL to maintain system integrity and support banking operations.
Education
Degrees, certifications, and relevant coursework
Vilniaus kolegija
Management Degree, Management
1998 - 2002
Completed a Management degree program focused on practical business and management skills between 1998 and 2002.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Social media
Job categories
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