Damian Ebner

Responsible for providing customer support in multiple languages, addressing inquiries, and resolving issues related to bookings and services. Utilized analytical skills to enhance customer satisfaction and streamline processes.

Served as a Subject Matter Expert for Microsoft products, including Exchange, Teams, and M365. Monitored processes, gathered data on issues, and provided technical support to enterprises and government clients.

Provided technical support for enterprise and government clients, addressing complex issues and ensuring optimal use of Microsoft products. Developed solutions to enhance user experience and system performance.

Managed marketing campaigns and educational programs in architecture and design. Supported digital marketing efforts through social media and analytics, enhancing brand visibility and engagement.

Led a sales team, focusing on achieving performance targets and providing technical support for telecommunications products. Mentored team members to enhance skills and improve sales outcomes.

Acquired and managed customer accounts, focusing on PPC advertising and business growth. Developed strong relationships with clients to drive engagement and satisfaction.

Oversaw marketing strategies and public relations efforts, enhancing brand presence and customer engagement. Developed campaigns across various media channels.

Managed marketing initiatives and strategies for the company, focusing on brand visibility and customer engagement. Collaborated with teams to drive marketing efforts.

Completed a Master of Arts in Fine Art with a focus on Communication and Media Studies, exploring the intersection of visual arts and media communication.