Rolssein Ferreira
@rolsseinferreira
Detail-oriented logistics professional with expertise in insurance verification.
What I'm looking for
My name is Rolssein Ferreira, and I am a dedicated logistics professional with a strong background in insurance verification and customer support. With experience at GoDental Brands, I have honed my skills in liaising with insurance providers, managing data records, and ensuring compliance with health insurance coverage. My attention to detail and analytical abilities have allowed me to effectively resolve discrepancies and provide exceptional service to clients.
Previously, I worked as a Technical Consultant at Stone Payments S.A., where I was responsible for customer support, logistics management, and inventory control. My role involved analyzing customer profiles for insurance and managing KPIs related to logistics operations. I thrive in fast-paced environments and am adept at negotiating and resolving conflicts, ensuring smooth operations across various sectors.
Currently, I am pursuing my Bachelor's degree in International Relations and an Associate degree in Data Science, which complements my practical experience with a solid academic foundation. I am passionate about leveraging my skills and knowledge to contribute to a dynamic team and drive operational excellence.
Experience
Work history, roles, and key accomplishments
Virtual Assistant | Insurance Verification
GoDental Brands
Jan 2025 - Present (5 months)
Verified health insurance coverage with multiple insurance providers and liaised with them to resolve discrepancies. Reviewed and analyzed insurance codes from different providers, evaluating and comparing coverage details to ensure compliance.
Technical Consultant
Stone Payments S.A.
Nov 2021 - Present (3 years 7 months)
Provided support and after-sales service to customers and analyzed customer profiles for insurance. Managed KPIs and goals related to logistics, including fleet vehicles and inventory.
Logistics Assistant
F.N. LTDA
Aug 2018 - Present (6 years 10 months)
Managed stock verification and checking, product registration, and efficient storage following safety regulations. Handled the separation of products for shipment and resolved discrepancies between stock and the system.
Education
Degrees, certifications, and relevant coursework
Estacio de Sa College
Associate degree, Financial Management
Completed studies in Financial Management.
Availability
Location
Authorized to work in
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