roksanna regacho

I am a dynamic administrative professional with strong roots in healthcare and senior living, experienced as a Receptionist, Administrative Assistant, and Staffing Coordinator. I bring a results-driven mindset focused on clear communication, operational efficiency, and client-centered service.

At Aveanna Healthcare I coordinated complex nurse and patient schedules, led patient review meetings, and improved case coverage efficiency by 30% while increasing client acquisition through high-volume outreach. I designed client report templates and advanced internal communications to strengthen cross-department collaboration.

At Carlton Senior Living I delivered high-volume front desk support, managed confidential records, improved documentation efficiency by 25%, and partnered with HR and sales to streamline recruiting, onboarding, events, and resident programs. I consistently served as a trusted liaison for residents, families, and staff.

I am tech-savvy with proficiency in Word, Excel, Outlook, Microsoft Teams, HeyMarket, RingCentral, MyUnity, and Celtrak, and I bring energy, precision, and reliability to mission-driven organizations seeking to improve care coordination and client satisfaction.