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Roja ChowdaryRC
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Roja Chowdary

@rojachowdary

HR operations professional supporting employee lifecycle, timekeeping, and payroll processes with Workday and ServiceNow in high-volume teams.

India
Message

What I'm looking for

I’m looking for an HR operations role where I can own employee lifecycle support, ticket resolution within SLAs, and workforce coordination. I want a process-driven team using tools like Workday and ServiceNow to improve employee experience through accurate HR data.

I’m an HR operations professional with experience across India and the UK, supporting the employee lifecycle end to end—especially onboarding, transfers, promotions, and exits. I focus on accurate HR records, reliable process tracking, and day-to-day HR service delivery in high-volume environments.

In my recent role as a Sr. Associate Human Resources at Amazon, I handled employee lifecycle processes using Workday, maintained employee data accuracy, and supported compliance checks. I managed HR ticket queues through ServiceNow and Jira, resolving employee queries within SLA timelines, while generating HR reports and supporting audit-related checks.

Earlier, at BYJU’S, I coordinated recruitment and onboarding to keep the hiring-to-joining workflow on track. I handled background verification follow-ups, onboarding documentation, and HR-related tickets in Jira, partnering with vendors and stakeholders to ensure timely resolution.

In the UK, I supported workforce operations through shift queries, attendance updates, leave coordination, and follow-ups to maintain staffing continuity. I also supported onboarding documentation and daily communication on shift, resolving issues and escalating complex matters to supervisors for coverage and handovers.

Experience

Work history, roles, and key accomplishments

OP

Workforce Operations Coordinator

Ole & Steen and Haven Holiday Park

Jan 2024 - Jan 2026 (2 years)

Supported day-to-day staff coordination in fast-paced service settings by managing shift queries, attendance updates, and leave coordination. Maintained shift and attendance records, supported onboarding documentation and handovers, and resolved routine issues while escalating complex matters to supervisors.

Education

Degrees, certifications, and relevant coursework

KU

Krishna University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration (BBA) at Krishna University in Vijayawada in 2021.

Tech stack

Software and tools used professionally

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