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rohit kulkarni

@rohitkulkarni4

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PMO lead at Infosys governing 10+ active engagements and building SOPs that cut new-hire ramp time by 40%.

India

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What I'm looking for

I'm ready to step into a dedicated PMO Lead or Program Governance role.

At Infosys Limited, I track milestones, dependencies, and risks across 10+ active engagements and manage resource demand and allocation. I authored SOPs, runbooks, and knowledge articles that cut new-hire ramp time by 40%.

I also coordinated subcontractor onboarding and hiring across 8 vendors, reducing time-to-fill by 30%, and administered access for 40+ resources with 100% on-time provisioning and zero compliance exceptions. Earlier, at HCL Technologies, I oversaw incident management operations and monitored service providers against SLA targets.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant

Current

Infosys Limited

Jul 2022 - Present (4 years 2 months)

Tracked milestones, dependencies, and risks across 10+ active engagements as part of PMO governance duties. Authored SOPs, runbooks, and knowledge articles that cut new-hire ramp time by 40%.

Project Governance Risk Management Resource Management SOPs Run Books Knowledge Management Stakeholder Coordination Vendor coordination Milestone Tracking Dependency Management Onboarding Offboarding Virtual Desktop Access Compliance

Senior Analyst

HCL Technologies

Mar 2020 - Jul 2022 (2 years 4 months)

Oversaw day-to-day incident management operations and monitored resolution performance against SLA targets. Analyzed incident trends and guided providers on process compliance.

Incident Management SLA Monitoring Ticket Management Process Compliance Training Service Delivery Operations

Technical Consultant - EnterpriseOne

Velocity Technologies

Aug 2012 - Nov 2019 (7 years 3 months)

Managed problems, incidents, changes, and backups through a global service desk, prioritizing work by severity and SLA. Performed daily maintenance across JD Edwards, AS/400, and Windows platforms.

JDEdwards AS 400 Windows CNC Package Builds Deployment Incident Management Problem Management Change Management SLA PMO ISO

Technical Support Executive

Tata Business Solutions

Jun 2011 - Aug 2012 (1 year 2 months)

Provided technical support for operating systems, software applications, hardware, account setup, and service configuration. Diagnosed broadband customer issues using remote-access tools and structured troubleshooting.

Technical Support Troubleshooting Remote Support Operating System Hardware Software Broadband

Education

Degrees, certifications, and relevant coursework

S.S.V.P.S. College of Engineering, Dhule

Bachelor of Engineering, Electronics

Bachelor of Engineering in Electronics from S.S.V.P.S. College of Engineering, Dhule, affiliated with North Maharashtra University, Jalgaon, completed in 2011.