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Rodrigo Gonzalez

@rodrigogonzalez2

Senior Salesforce Functional Consultant at GACELASOFT, delivering Sales Cloud and CPQ implementations from requirements through launch and training.

At GACELASOFT, I’ve worked across Salesforce projects for Televisa Digital, Niuco, CAE Insurance, and HOST MX. My work has included Sales Cloud implementations and Salesforce CPQ evolution, from requirements and functional design through configuration, testing, production launch, and user training.

Earlier, I supported SAP CRM at CEMEX (IBM) and Volkswagen México (ENAPSYS), and contributed to SAP CRM Services implementation for Grupo Bancolombia (Deloitte). I’m a Salesforce Certified Platform Administrator, with experience in Sales Cloud, Service Cloud, and Salesforce CPQ.

Experience

Work history, roles, and key accomplishments

GA

Current

Líder de Proyecto / Consultor Funcional Senior Salesforce

Current

GACELASOFT

Jan 2019 - Present (7 years 9 months)

Led Salesforce implementations for multiple clients including Sales Cloud and CPQ, handling requirements gathering, configuration, testing, deployment, and user training.

Sales Cloud Service Cloud Salesforce CPQ Flow Automation Security Sharing Reports Dashboarding UAT Training

CI

Consultor Funcional

CEMEX (IBM)

Aug 2015 - Aug 2019 (4 years)

Provided SAP CRM support including incident handling, improvements, and general CRM monitoring.

SAP CRM Incident Management Monitoring

VE

Consultor Funcional

Volkswagen México (ENAPSYS)

May 2013 - Aug 2015 (2 years 3 months)

Provided SAP CRM support for leasing processes, including incident handling, process improvement proposals, system monitoring, and new requirements.

SAP CRM Leasing Incident Management Process Improvement

GD

Consultor Funcional Servicios

Grupo Bancolombia (Deloitte)

Jul 2010 - Oct 2012 (2 years 3 months)

Implemented SAP CRM services, including gap analysis, configuration, documentation, testing, and cut-over support for international subsidiaries.

SAP CRM Gap Analysis Configuration Testing Cut Over Processes

Education

Degrees, certifications, and relevant coursework

SA

Salesforce

Salesforce Certified Platform Administrator, Salesforce Administration

Earned the Salesforce Certified Platform Administrator certification in June 2026.

SA

SAP

Gestión de Materiales - Versión SAP ECC 6.0 SAP MM, SAP Materials Management

Completed the Gestión de Materiales - Versión SAP ECC 6.0 SAP MM course in Monterrey, Nuevo Leon in 2009.

IM

Instituto Tecnológico y de Estudios Superiores de Monterrey

Ingeniero Mecánico, Mechanical Engineering

Completed a degree in Mechanical Engineering and also served as an administrator at ITESM.

Tech stack

Software and tools used professionally

Salesforce

Availability

Looking for a job

Location

Colombia

Authorized to work in

Salary expectations

36k+ USD

Job categories

Salesforce Functional Consultant Project Manager

Skills

Salesforce Sales Cloud Service Cloud Salesforce CPQ Salesforce Flows Process Automation Functional Requirements Analysis Functional Design Declarative Architecture User Acceptance Testing (UAT)User Training Data Governance User Management Salesforce Sharing And Security Lead Management

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