At MD-RPM, I supervised and led a team of 8 medical billers, providing guidance, training, and performance feedback to support accurate and efficient billing.
I implemented strategies to reduce claim denials, improve clean claim rates, and accelerate payment cycles, resulting in increased revenue and operational efficiency. I also conducted regular audits for compliance with regulatory requirements, coding guidelines, and payer policies.
As a Medical Biller Agent at Smrtdo, I reviewed and processed medical claims for accurate and complete submission to insurance companies. I also handled patient questions about billing, insurance coverage, and payment options.
At ONG - Instituto de Evangelismo a Fondo, I supported development of an accounting system as a junior PHP programmer, using CodeIgniter, jQuery, and MySQL. I planned and executed quality-control tests and participated in Scrum ceremonies and project planning.

