Robin MuschiolRM
Open to opportunities

Robin Muschiol

@robinmuschiol

Data analyst with extensive experience in telecommunications and customer service.

Germany

What I'm looking for

I am looking for a role that offers growth opportunities and values data-driven decision-making.

My name is Robin Muschiol, and I am a dedicated data analyst with a strong background in telecommunications and customer service. I have honed my analytical skills through various roles, including my recent position at Bosch Powertools, where I contributed to data-driven decision-making processes. My experience spans multiple companies, allowing me to develop a versatile skill set that includes advanced proficiency in MS Office and foundational knowledge in programming languages such as Python and Java.

Throughout my career, I have consistently focused on enhancing customer experiences and optimizing operational efficiency. My role at 1&1 Amevida involves customer retention strategies, where I leverage data insights to improve service delivery. I am passionate about utilizing technology to solve complex problems and drive business success, and I am always eager to learn and adapt to new challenges in the ever-evolving tech landscape.

Experience

Work history, roles, and key accomplishments

SC

Daten Analyst

Sykes Enterprise Bochum GmbH & Co.

Jan 2020 - Jan 2021 (1 year)

Worked on data analysis for the Huawei project, focusing on data collection, processing, and reporting.

MW

FSJ Freiwilligendienst

Marienhospital Wattenscheid

Jan 2017 - Jan 2018 (1 year)

Participated in a voluntary service program, assisting in various hospital departments and gaining valuable experience in healthcare.

Education

Degrees, certifications, and relevant coursework

EB

Emschertal Berufskolleg

Fachhochschulreife

2013 - 2016

Completed Fachhochschulreife, which qualifies for university entrance and provides a solid foundation for further education.

HH

Hauptschule am Hölkeskampring

Fachoberschulreife

2007 - 2013

Achieved Fachoberschulreife, which is a secondary school qualification in Germany.

Tech stack

Software and tools used professionally

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Robin Muschiol - Kundenrückgewinnung - 1&1 Amevida | Himalayas