Roberto User
@robertology
I lead scalable digital products, design systems, and AI-driven UX for complex platforms.
What I'm looking for
I've led digital product initiatives for Riyad Bank through VML, The Cocktail, and King eClient, spanning mobile apps, public websites, ATMs, kiosks, and internal apps.
I take products from discovery to launch, combining AI-driven research, prototyping, UX/UI, and scalable design systems to make delivery faster and more consistent. I also align compliant workflows and features with SAMA's Consumer Protection Framework regulations.
Previously, I coordinated e-commerce and internal logistics platforms for Inditex via Softtek, and directed international campaigns for clients including STC Mobile, Fanta, and Freixenet. I enjoy leading teams, mentoring designers, and connecting business, executive, and delivery stakeholders around product strategy.
Experience
Work history, roles, and key accomplishments
Digital Product Designer & Lead
Riyad Bank via VML - The Cocktail - King eClient
Jan 2021 - Present (5 years 7 months)
Led multiple digital product initiatives from discovery to launch, integrating AI-driven research and prototyping to accelerate workflows and decision-making. Managed timelines, resources, and budgets in alignment with the product roadmap and business.
Digital Product Designer
Inditex via Softtek
Jan 2018 - Jan 2021 (3 years)
Coordinated the design and delivery of e-commerce and internal platforms within Agile squads, collaborating closely with developers, PMs, and stakeholders to ensure quality and on-time execution. Conducted user research and usability testing to validate features and improve adoption.
Creative & Creative Director
Freelance
Jan 2007 - Jan 2017 (10 years)
Directed international advertising campaigns for major clients (STC Mobile, Fanta, Freixenet…). Managed creative and production teams across different countries and presented strategies to senior stakeholders.
Education
Degrees, certifications, and relevant coursework
CES Tech School
Certificate, Film Making
2006 - 2008
Studied Film Making at CES Tech School in Madrid, Spain.
ThinkTic
Certificate, AR/VR Design
2017 -
Studied AR/VR Design at ThinkTic in Logroño, Spain.
Ironhack
Certificate, UX/UI Design
2018 -
Completed a UX/UI Design program at Ironhack in Madrid, Spain.
Universidad Complutense de Madrid
Bachelor Degree, Film
2003 - 2008
Earned a Bachelor Degree in Film from Universidad Complutense de Madrid in Spain.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
robertoarpon.mePortfolio
robertoarpon.meSalary expectations
Social media
Job categories
Skills
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