Looking for a job

RJ User

@rjuser7

Order management and operations support at JBS Pilgrim's Pride, verifying production orders and labels across multiple lines.

United States

Message

What I'm looking for

I'm seeking remote opportunities in order management, operations support, fulfillment, administration, or customer service.

At JBS Pilgrim's Pride, I enter and verify order, weight, product, label, and production information in Shop Floor and Links. I inspect packaged products and labels, document production and shipping records, and communicate discrepancies for correction.

I also provide backup-lead coverage across production lines and train new employees on procedures, systems, equipment, and safety expectations. Previously, as a Customer Service Representative, I processed customer orders across phone, online, and in-person channels and resolved order, payment, and service concerns.

Experience

Work history, roles, and key accomplishments

Current

Scale Operator / Production Operations

Current

JBS Pilgrim's Pride

Jun 2022 - Present (4 years 5 months)

Enter and verify order, weight, product, label, and production information in Shop Floor and Links, maintaining accuracy during high-volume 12-hour shifts. Inspect packaged product and labels for discrepancies and communicate issues for correction before orders move forward.

Shopfloor LINKS Excel Microsoft Word Order Processing Data Entry Verification Documentation Record keeping Troubleshooting Training Team Support

Customer Service Representative

Livingston

Dec 2019 - May 2022 (2 years 5 months)

Processed and confirmed customer orders through phone, online, and in-person channels, accurately capturing requests and order details. Resolved order, payment, and service concerns through clear communication and practical problem-solving.

Customer Service Order Processing POS systems Communication Skills Problem Solving Training Data Entry