Open to opportunities

Riyali Shah

@riyalishah

Message

I lead cross-functional programs, CRM rollouts, and AI-enabled operational improvements.

India

Message

What I'm looking for

I'm looking to lead cross-functional programs that combine strategy, operations, systems, AI, and data-driven reporting to improve business execution and leadership decision-making.

At Nvest Solution, I build governance systems, CRM workflows, and AI-enabled tools that improve operational visibility and execution. I created a centralized tracker across 15+ initiatives, improving on-time action completion by approximately 25–30%, and led Salesforce evaluation, implementation, and data migration.

I also own leadership business reviews, consolidate Finance, Sales, HR, and Delivery inputs, and turn business requirements into scalable PRDs, SOPs, dashboards, and workflows. My AI Knowledge Hub and Travel CRM prototype work has focused on streamlining approvals, knowledge access, and real-time action tracking.

Previously at Kellton Tech Solutions, I delivered $55,000 in cost savings, built Power BI dashboards, improved reporting turnaround, and supported strategy through market, competitor, financial, and operational analysis.

Experience

Work history, roles, and key accomplishments

Current

Executive Program Manager

Current

Nvest Solution

Jul 2025 - Present (1 year 1 month)

Built a centralized Program Tracker with real-time dashboards across 15+ initiatives, improving reporting clarity and on-time completion by ~25-30%. Delivered end-to-end CRM revamp integrating HR, Finance, and Delivery workflows, and led Salesforce evaluation and rollout.

Program Governance CRM Implementation Salesforce Zoho CRM AI Tools Claude Prompt Engineering Workflow Automation PRD文档撰写 SOPs Stakeholder Management Executive Reporting Data Migration Power BI SQL

Executive Analyst

Kellton Tech Solutions Limited

May 2024 - Jul 2025 (1 year 2 months)

Achieved $55,000 in cost savings through tools analysis and resource optimization. Designed monthly and quarterly business reviews, increasing senior leadership engagement by 15%, and authored the MD&A report for the 2024 Annual Report.