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@ritanwanokwai
Detail-oriented administrative virtual assistant skilled in client support and operations.
I am a proactive administrative virtual assistant with hands-on experience supporting sales and client-facing teams in remote environments. I have provided calendar management, appointment setting, email and CRM management, and coordinated executive travel and meetings.
I developed and implemented an efficient filing system that reduced document retrieval time by 30% and helped grow business partnerships by 20% through diligent stakeholder relationship management. I supported onboarding, training, and daily operations while managing multiple tasks independently.
My toolkit includes Google Workspace, Microsoft Office, Zoom, Slack, and WhatsApp for Business, and I hold an HND in Mass Communication plus an Administrative Virtual Assistant certification from Remanda Hub Academy. I bring strong communication, attention to detail, and a customer-service mindset to every role.
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Work history, roles, and key accomplishments
Mbaniwe Real Estate
Jan 2025 - Apr 2025 (3 months)
Provided remote administrative support to sales and marketing, managing client appointments, follow-ups, property viewings and maintaining client databases to ensure timely communication and lead satisfaction.
Chris Ray Company
Jan 2023 - Dec 2024 (1 year 11 months)
Implemented an efficient filing system that reduced document retrieval time by 30% and maintained stakeholder relationships that grew partnerships by 20%; managed scheduling, travel, onboarding, and client communications for sales and marketing teams.
Degrees, certifications, and relevant coursework
Higher National Diploma, Mass Communication
2016 - 2018
Completed HND in Mass Communication at Delta State Polytechnic, Ogwashi-Uku from 2016 to 2018.
Software and tools used professionally
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