Looking for a job

Ritambhara Jha

@ritambharajha

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I build production AI, analytics, and risk systems that improve business outcomes.

United States

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What I'm looking for

I'm looking to lead and build production AI, GenAI, NLP, and analytics systems where I can combine technical execution, strategic roadmap ownership, and mentoring data science teams.

At Discover Financial Services, I build enterprise RAG and agentic LLM systems for customer-call intelligence, taking them from prototype to containerized production with machine learning engineers. My model evaluation work reduced operational review effort by 23%.

I also use recovery, vendor, and customer data to improve collections decisions. My cohort and leakage analyses delivered 9% cost savings, while predictive risk models and A/B testing informed contact and settlement strategies.

Previously at Lindt & Sprungli, I built the data science and product analytics function from the ground up. I delivered predictive maintenance, anomaly detection, and closed-loop process control that reduced defect escapes by 20%, temperature variance by 28%, and material waste by 12%.

At Intellect Design Arena, I led product analytics and predictive-model delivery across trade finance and payments, managing a cross-functional squad of 18–20 data scientists and engineers. Across 15+ years, I’ve combined Python, NLP, machine learning, data platforms, and roadmap ownership to deliver production systems and measurable results.

Experience

Work history, roles, and key accomplishments

Current

Senior Data Scientist

Current

Discover Financial Services

Sep 2023 - Present (3 years 1 month)

Architected and deployed enterprise-grade RAG and agentic LLM systems on unstructured customer interaction data, cutting operational review effort by 23%. Led a technical squad of data scientists and collaborated with ML Engineers to design, deploy, and maintain an enterprise GenAI/RAG platform.

Python RAG LLM GenAI NLP BERT RoBERTa LightGBM Gradient Boosting Random Forest K Means Logistic Regression A B Testing Tableau Power BI Docker Kubernetes CI CD

Data Scientist

Lindt & Sprungli

May 2022 - Apr 2023 (11 months)

Built Lindt's data science and product analytics function from the ground up, setting strategy, roadmap, data governance, and KPI taxonomy. Delivered predictive maintenance and real-time quality monitoring on IoT lines, reducing unplanned downtime by 15% and defects by 20%.

Python LSTM Autoencoder Gradient Boosting Isolation Forest IoT Tableau SPC PID Data Pipelines

Senior Project Lead – Data Analytics & Trade Finance

Intellect Design Arena

Sep 2016 - Aug 2021 (4 years 11 months)

Owned product analytics for Trade Finance (UCP 600) and payments, building forecasting models to guide pricing, roadmap, and go-to-market decisions. Led a cross-functional squad of 18-20 data scientists and engineers to deliver customer-facing product analytics and predictive models.