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Risha Ray

@risharay

Senior UX/Product Designer driving user-centered cloud and EdTech experiences with measurable impact.

India
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What I'm looking for

I seek a product- or design-led role where I can lead UX strategy, mentor teams, build accessible systems, and deliver user-focused products with measurable impact.

I am a Senior UX and Product Designer with 5+ years in Product & User experience and 3 years in Graphic Design, experienced in leading design strategy for cloud infrastructure security, EdTech platforms, and B2B no-code ecommerce tooling. I have driven measurable outcomes — for example, increasing upgrades to a Virtual Network Interface by 70%, boosting adoption and week-2 activity for observability features, and improving learner engagement from 12% to 50% for a platform serving 70k learners.

I scale and mentor design teams, having helped grow an IBM Cloud design practice in India from 2 to 14 designers and led cross-functional initiatives that align accessibility (WCAG 2.0 AA/AAA), design systems, and rapid prototyping. I deliver 0–1 products, prototype market-ready features, and advocate design thinking across engineering and product stakeholders.

Experience

Work history, roles, and key accomplishments

MA

Founding Product Designer

Mason

Mar 2022 - Apr 2023 (1 year 1 month)

Set product direction and designed automation tools and 0–1 flows for a B2B no-code e-commerce platform, delivering market-ready features including the 'Mode Magic' app.

TA

UX Consultant

Things Alive

Dec 2019 - Mar 2020 (3 months)

Delivered MVP designs for healthcare IoT solutions and produced the company website, accelerating product readiness during a contractual engagement.

Education

Degrees, certifications, and relevant coursework

NB

National Institute of Design, Bangalore

Master of Design, Design

2019 - 2021

Activities and societies: Pioneered IBM Cloud design practice in India; mentorship and team scaling initiatives.

Master's in Design with a specialization in Design for Retail Experience, focusing on user-centered design and mentorship that supported scaling design teams and initiatives.

IS

Indian Institute of Engineering Science and Technology, Shibpur

Bachelor of Architecture, Architecture

2007 - 2012

Activities and societies: Architectural work published; placement co-ordinator at NID.

Bachelor's degree in Architecture with work on design projects and published architectural work.

Tech stack

Software and tools used professionally

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Risha Ray - UX Designer - IBM | Himalayas