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RISHABH SHUKLARS
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RISHABH SHUKLA

@rishabhshukla1

Lead Software Engineer building DEM platforms and streaming microservices for 2M+ enterprise users.

India
Message

At my current company, I architected the client side of a cross-browser Digital Experience Monitoring platform for Chrome, Edge, and Firefox. Its observability capabilities improved digital experience visibility by 40–50% for 2M+ users.

I designed the platform backend across 10+ microservices processing 10M+ events per day, and built a Java pipeline that ingests Kafka data across four regions. Integrating AWS Comprehend, Claude Sonnet, and an in-house model helped automate error diagnosis; a two-tier cache reduced AI inference costs by 60–90%.

At Cisco Systems, I worked on microservices for the Nexus Insights Dashboard and helped move its frontend from a monolith to microfrontends. Earlier, at Simpplr and Accenture, I developed microfrontends, analytics integrations, Python automation, and a React component library.

Experience

Work history, roles, and key accomplishments

NE
Current

Lead Software Engineer

Nexthink

Apr 2025 - Present (1 year 6 months)

Architected the client-side of a cross-browser Digital Experience Monitoring (DEM) platform using the WebExtensions API with JavaScript/TypeScript, built on a feature-flagged architecture to enable safe, incremental rollout of observability capabilities. Designed and led the backend for the DEM platform, including 10+ microservices streaming and processing ~10M+ events/day.

Cisco Systems logoCS

Senior Software Engineer

Dec 2022 - Mar 2025 (2 years 3 months)

Led the year-long development initiative to establish various end-to-end microservices for the Nexus Insights Dashboard application, enhancing functionalities in Network fabric usage, Anomalies detection, and real-time fabric monitoring for both ACI and DCNM Switches. Launched and managed the development of 4 critical services, and planned a complete overhaul from Monolithic Architecture to Microf

Accenture logoAC

Associate Software Engineer

Dec 2017 - Mar 2020 (2 years 3 months)

Developed Python scripts to automate business rules across various Insurance approval processes, cutting overall processing time by up to 85%. Automated the testing process for all Python scripts using Automation Anywhere, scaling execution to up to 3,000 scripts per hour.

Education

Degrees, certifications, and relevant coursework

MG

Maharaja Agrasen Institute of Technology, GGSIPU

Bachelor of Technology, Computer Science

2013 - 2017

Pursued a Bachelor of Technology in Computer Science, covering coursework in data structures, algorithms, probability, statistics, and linear algebra.

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