Hemavathy Ponraj

Architected and deployed a custom AI agent using Python and MCP servers, projecting multi-six figure annual savings. Led development of next-gen onboarding apps using micro-frontends, React, Spring Boot, and Kafka for a platform supporting over 15K users and 50K new accounts per month.

Championed WCAG-compliant accessibility standards for the Telstra Prepaid Recharge flow, ensuring regulatory adherence for a platform serving 10K+ daily users. Elevated system performance and reliability of Spring Boot microservices by integrating Splunk and New Relic monitoring, reducing incident resolution time.

Enhanced the root cause analysis engine by integrating jBPM workflows and confidence score logic, streamlining performance issue identification. Architected complex React data visualization dashboards and guided backend services development (Node.js, MySQL) for a 24/7 network operations system.

Served as key liaison with NBCUniversal stakeholders, managing release planning and ensuring application stability for a media clearance system used by 500+ content managers. Managed end-to-end production support and UI/UX enhancements for a Struts-based application, maintaining 99.9% uptime over three years.

Bachelor of Information Technology degree from KCG College of Technology, completed in 2015.

Microsoft Certified: Azure Fundamentals certification.