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Riddhima User

@riddhimauser1

Community Manager at Indium Software for BitLife, turning player sentiment and social listening into engagement and product feedback.

India

Message

At Indium Software, I manage community engagement, social listening, and online reputation management for Candywriter’s BitLife. I respond to player feedback, moderate Reddit activity, and share sentiment trends with stakeholders.

At Hero Vired, I managed the Gaming and Esports program, supporting 180+ learners and building educational content. I also established partnerships with national and international esports organizations.

At 8bit Creatives, I managed 70+ gaming creators and professional gamers, supporting creator growth and coordinating brand collaboration deliverables. Earlier, at Tesseract Esports, I planned and executed mobile and PC gaming tournaments.

Experience

Work history, roles, and key accomplishments

Current

Community Manager, Gaming Community Associate

Current

Indium Software

Jan 2026 - Present (10 months)

Manage and grow the BitLife community across social media platforms, leading engagement, moderation, and online reputation management. Conduct social listening, report insights, and coordinate with customer service via Freshdesk.

Community Management Social Media Online Reputation Management Moderation Social Listening Freshdesk Reddit Instagram YouTube Twitter X Meta Platforms

Program Manager, Esports Analyst

Hero Vired

Mar 2023 - Jun 2025 (2 years 3 months)

Managed the Gaming and Esports program end to end, supporting 180+ learners across India. Built educational content, coordinated with faculty, and established partnerships with esports organizations.

Program Management eSports Content Development Partnership Management Education

Client Servicing Manager and Talent Manager

8bit Creatives

Jan 2022 - Jan 2023 (1 year)

Managed 70+ gaming content creators and professional gamers across India. Served as primary client contact for brand collaborations, overseeing creator activity, scheduling, and deliverables.

Talent Management Client Servicing Creator Management Scheduling Brand Collaboration

League Operations Associate, Tournament Manager

Tesseract Esports

Jan 2021 - Jan 2022 (1 year)

Planned and executed multiple mobile and PC gaming tournaments end to end. Managed casters, talents, and creators, coordinating schedules and on-air deliverables.

Tournament Management Esports Operations Event Planning Talent Coordination