
RICHARD OLATUNDE AYANLERE
@richefield
I lead service centre operations, technical support, inventory, and customer service teams across mobile device retail and repair.
What I'm looking for
I currently support HONOR Mobile Nigeria in Kaduna as a Regional Channel Supervisor and Kaduna Retail Supervisor, helping drive retail operations and channel performance.
Previously, I managed daily operations at Midas Touch Phone, a Carlcare subsidiary, coordinating technicians and staff while maintaining service quality and customer satisfaction.
At Carlcare Service Centre, I repaired and diagnosed devices, managed inventory and storekeeping, and provided front-desk customer support.
Across more than eight years in technical services and operations, I’ve combined team supervision, administrative reporting, sales support, and client relations to keep service centres running effectively.
Experience
Work history, roles, and key accomplishments
Regional Channel Supervisor
Honor Mobile Nigeria
Nov 2024 - Aug 2026 (1 year 9 months)
Supervised regional channel operations and retail activities in Kaduna, ensuring performance and market presence.
Service Centre Manager
Midas Touch Phone
Nov 2019 - Jan 2024 (4 years 2 months)
Managed daily service centre operations, coordinated technicians and staff, and ensured service quality and customer satisfaction.
Service Technician
Carlcare Service Centre
Jan 2015 - Oct 2019 (4 years 9 months)
Conducted device repairs and diagnostics, managed inventory and storekeeping, and provided front-desk customer support.
Education
Degrees, certifications, and relevant coursework
Ministry of Labour and Productivity
National Trade Test, Trade
2016 - 2018
Completed the National Trade Test from 2016 to 2018.
Kaduna Polytechnic
HND
2011 - 2014
Pursued a Higher National Diploma (HND) from 2011 to 2014.
Federal Polytechnic Kaura-Namoda
OND
2003 - 2005
Completed an Ordinary National Diploma (OND) from 2003 to 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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