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RICHARD OLATUNDE AYANLERE

@richefield

I lead service centre operations, technical support, inventory, and customer service teams across mobile device retail and repair.

Nigeria
Message

What I'm looking for

I'm looking for an operations or service centre leadership role where I can coordinate teams, improve service quality, manage inventory, and support customer satisfaction and business growth.

I currently support HONOR Mobile Nigeria in Kaduna as a Regional Channel Supervisor and Kaduna Retail Supervisor, helping drive retail operations and channel performance.

Previously, I managed daily operations at Midas Touch Phone, a Carlcare subsidiary, coordinating technicians and staff while maintaining service quality and customer satisfaction.

At Carlcare Service Centre, I repaired and diagnosed devices, managed inventory and storekeeping, and provided front-desk customer support.

Across more than eight years in technical services and operations, I’ve combined team supervision, administrative reporting, sales support, and client relations to keep service centres running effectively.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MP

Ministry of Labour and Productivity

National Trade Test, Trade

2016 - 2018

Completed the National Trade Test from 2016 to 2018.

Kaduna Polytechnic logoKP

Kaduna Polytechnic

HND

2011 - 2014

Pursued a Higher National Diploma (HND) from 2011 to 2014.

Federal Polytechnic Kaura-Namoda logoFK

Federal Polytechnic Kaura-Namoda

OND

2003 - 2005

Completed an Ordinary National Diploma (OND) from 2003 to 2005.

Tech stack

Software and tools used professionally

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