Richard Zayas
@richardzayas
Dynamic leader with 20 years in IT security operations.
What I'm looking for
I am a dynamic and results-driven leader with over 20 years of experience in transforming security operations and IT infrastructure to achieve operational excellence and business growth. My expertise lies in building high-performing teams, scaling global IT security initiatives, and implementing cutting-edge infrastructure solutions. I have successfully navigated two major corporate mergers, integrating complex IT systems and strengthening security protocols during transitions from ReSearch Pharmaceutical Services to PRA Health Sciences, and later to ICON.
Recognized for my deep expertise in cloud management, virtualization, and cybersecurity, I align technical strategies with business objectives. I was honored to receive the prestigious 2024 QSC Innovation Award for pioneering advancements in patch management and introducing industry-leading risk-scoring methodologies. My commitment to driving strategic innovation and operational excellence has consistently delivered measurable business outcomes, ensuring that organizations I work with are well-prepared to face evolving security challenges.
Experience
Work history, roles, and key accomplishments
Associate Director of IT Security Operations
ICON PLC
Sep 2021 - Dec 2024 (3 years 3 months)
Led the establishment of the ICON Security Operations department, managing a cross-functional team and achieving significant improvements in vulnerability management and endpoint security. Successfully integrated security protocols during corporate mergers and enhanced organizational compliance.
Associate Director of IT Infrastructure
ICON PLC
Jan 2013 - Sep 2021 (8 years 8 months)
Directed the architecture and management of VMware environments, achieving high system uptime and operational efficiency. Led a successful data center migration to Azure, significantly reducing costs and enhancing disaster recovery capabilities.
Senior System Administrator
ICON PLC
May 2007 - May 2013 (6 years)
Managed IT support services, ensuring system reliability and performance. Developed and enforced IT policies while overseeing system integration and compliance with regulatory standards.
Education
Degrees, certifications, and relevant coursework
Chubb Institute
Computer Network and Data Communications and Security
Foundational and advanced concepts in computer networking, data communications, and cybersecurity principles including network setup, maintenance, and security, network protocols, security configurations, and troubleshooting techniques.
Advanced Micro Computer Specialists, Inc.
VMware Certified Professional 6, Data Center Virtualization
Grade: Credential ID: VMW-00252535R-00034155
Credential in managing and optimizing VMware vSphere environments, focusing on data center virtualization to support critical infrastructure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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