Joshua Rodriguez

At ECP, I lead information security and IT operations for a HIPAA-regulated healthcare software environment, owning SOC 2, vendor risk, identity, endpoint strategy, and audit readiness.

I've automated vulnerability management across approximately 8,000 deduplicated findings, built just-in-time production access, redesigned access reviews to close SOC 2 evidence gaps, and delivered a HIPAA-compliant AI deployment through AWS Bedrock and PrivateLink. I also identified an endpoint licensing strategy that consolidated MDM, EDR, and identity tooling while saving about $25K annually.

Previously at Fortellar, I led global IT operations, service automation, and compliance for 1,500+ users and 1,000+ managed endpoints. My automation roadmap improved SLA compliance by 30%, reduced manual service desk effort by 40%, accelerated onboarding and offboarding from days to hours, and reduced unplanned outages by 25%.

Across Microsoft, General Dynamics IT, the U.S. Air Force, and the Defense Intelligence Agency, I've delivered data center deployments, led technical teams, remediated vulnerabilities, strengthened access controls, and supported mission-critical systems. I bring 15+ years of experience connecting security, ITIL-aligned service delivery, cloud infrastructure, and measurable business outcomes.