richard ruiz

Performs venipuncture and blood collection, processes specimens for PRP procedures, and assists physicians during regenerative medicine treatments. Supports patient flow, clinical documentation, and front-office coverage.

Supported clinical operations, patient intake, vital signs, documentation, and provider workflow in an outpatient practice.

Supported patients in a primary-care environment through clinical assistance, patient communication, follow-up, and coordinated healthcare workflows.

Assisted with patient intake, clinical support, documentation, and coordination of care in a fast-paced healthcare setting.

Trained and oriented clerical staff while maintaining confidentiality and data-security standards. Managed records, communications, office equipment, and supplies to support efficient clinic operations.

Provided mobile clinical support including suture removal, injections, and collection of blood/tissue specimens. Handled patient calls, appointment scheduling and follow-up, and coordinated prescription/refill information with pharmacy staff.

Managed customer inquiries, complaints, order processing, invoices, refunds, exchanges, and third-party fulfillment coordination. Shared customer concerns with management to support operational improvements and trained new associates on company programs and policies.

Performed venipuncture and capillary blood collection for medical examinations in accordance with laboratory procedures. Labeled, packaged, and prepared specimens for transport while following biohazard safety and infection-control requirements.

Obtained patient histories and vital signs, prepared patients for examinations and procedures, and maintained exam-room supplies. Administered oral medications and immunizations as directed by supervising physicians.

Assisted physicians with examinations and procedures, monitored vital signs, and supported patient assessments. Administered injections/medications as directed, performed wound care, and collected laboratory specimens.

Currently pursuing a Bachelor of Science in Nursing with an expected graduation in 2027.

Completed an Associate of Science in Nursing in August 2019.

Completed four years of university-level medical studies in Cuba, with U.S. credential evaluation by Josef Silny & Associates.