At Cisco, I've replaced legacy Nagios and ELK monitoring with an AWS-based Grafana, Prometheus, Loki, Tempo, and OpenTelemetry platform, reducing quarterly costs by 85%. I've also led a six-person effort to replace a ServiceNow development environment, building AWS architecture and CI/CD pipelines that moved releases from weekly requests to same-day deployments.
I've delivered self-service test automation that cut testing time by 90%, automated Linux provisioning from eight hours to five minutes, and improved uptime across Cisco's Linux device fleet. Earlier, I built Python data pipelines moving 10M+ rows daily into Snowflake, modernised data architecture, and automated processes that recovered 320 engineer-hours annually.

