Richard Carmichael
@richardcarmichael
Experienced virtual appraiser with a strong background in damage assessment.
United StatesWhat I'm looking for
I am a dedicated and experienced virtual appraiser with over 20 years in the insurance industry. My journey began as the CEO and Founder of Arizona Claims Services, where I managed operations, hired and trained staff, and ensured compliance with industry standards. My expertise spans various appraisal types, including property, heavy equipment, and specialty vehicles, allowing me to provide comprehensive services to clients across New Mexico and Arizona.
In my recent role at Claimsolutions, I honed my skills in conducting accurate damage assessments for a wide range of vehicles, from autos to exotic cars. I pride myself on my attention to detail and my ability to communicate effectively with clients and insurance companies. My experience as a service advisor at Caliber Collision and Service King further solidified my commitment to customer service, ensuring that clients are informed and satisfied throughout the appraisal process.
Experience
Work history, roles, and key accomplishments
Virtual Appraiser / Auditor
CLAIMSOLUTIONS
Feb 2021 - Apr 2025 (4 years 2 months)
Conducted high-volume virtual appraisals on various vehicles, including cars, trucks, motorcycles, and specialty vehicles. Sourced parts and utilized aftermarket distributors and vendors when necessary, adhering to company guidelines and procedures. Handled original appraisals and supplements, and reviewed and audited body shop estimates for accuracy and policy adherence.
Service Advisor
CALIBER COLLISION
Feb 2018 - Jan 2020 (1 year 11 months)
Managed customer walk-ins and Insurance Company DRP Programs, scheduling appointments and inspecting vehicles. Assisted customers with insurance needs and cash repairs, arranging rentals and providing daily updates on vehicle progress. Conditioned vehicles for total loss consideration and guided clients through the repair process from start to finish.
Service Advisor
SERVICE KING
Jan 2017 - Jan 2018 (1 year)
Handled customer walk-ins and Insurance Company DRP Programs, scheduling appointments and inspecting vehicles. Assisted customers with insurance needs and cash repairs, arranging rentals and providing daily updates on vehicle progress. Conditioned vehicles for total loss consideration and guided clients through the repair process from start to finish.
CEO and Founder
ARIZONA CLAIMS SVCS.
Sep 1999 - Jan 2017 (17 years 4 months)
Oversaw daily business operations as Owner and CEO of an independent appraisal firm, including hiring, educating staff on industry standards, and reviewing appraiser work. Marketed to new clients and maintained relationships with existing ones, managing operations across New Mexico and Arizona. Conducted various appraisals including property, heavy equipment, RVs, motorcycles, and specialty vehicl
Education
Degrees, certifications, and relevant coursework
PCPierce College
Associate of Arts, Business Management
1981 - 1981
Studied Business Management at Pierce College. Completed coursework relevant to business operations and administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Richard?
You can contact Richard and 50k+ other talented remote workers on Himalayas.
Message RichardFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
