RLRicardo Lo
@ricardolo
Executive with 15 years in digital transformation and data optimization.
MexicoWhat I'm looking for
I am an executive with over 15 years of experience specializing in Digital Transformation, SAP, Project Management, CRM Optimization, and Business Intelligence. My expertise lies in data optimization, process automation, and innovation strategy across various industries, including banking, retail, and manufacturing. I have successfully led technology infrastructure migrations for companies with over 10,000 users, achieving a remarkable 40% cost reduction and a 50% acceleration in reporting.
In my recent role as a Senior Manager at BanCoppel, I spearheaded digital transformation initiatives by integrating key technological platforms, optimizing IT infrastructure, and automating CRM and marketing engagement flows. My proficiency in methodologies such as ASAP, ACTIVATE, SCRUM, and KANBAN has enabled me to drive significant improvements in customer segmentation and operational efficiency. I am passionate about leveraging technology to create impactful solutions that enhance business performance.
Experience
Work history, roles, and key accomplishments
Senior Manager
BanCoppel
Dec 2019 - Jan 2025 (5 years 1 month)
Led digital transformation initiatives by integrating key technological platforms, optimizing IT infrastructure, and automating CRM and marketing engagement flows. Impacted over 10,000 users with enhanced reporting and customer segmentation.
Gerente Senior
Ban Coppel
Dec 2019 - Jan 2025 (5 years 1 month)
Lideré la transformación digital mediante la integración de plataformas tecnológicas clave, optimizando la infraestructura y automatizando flujos de CRM y reportes regulatorios, impactando más de 10,000 usuarios en banca y retail.
Project Manager BI & SAP
Softtek
Oct 2015 - Dec 2019 (4 years 2 months)
Led the implementation of SAP BW and BI solutions for national and international clients, achieving significant reductions in reporting errors and ensuring compliance with strategic deliverables.
Project Manager BI & SAP
Softtek
Oct 2015 - Dec 2019 (4 years 2 months)
Lideré la implementación de SAP BW, PM, MM, FICO, HYBRIS en más de 10 clientes, diseñando soluciones Big Data y BI que redujeron errores en reportes en un 40%.
BI Developer
GP Vivienda
Jul 2014 - May 2015 (10 months)
Developed SAP BI reports and automated reporting processes for the executive board and quality department, enhancing data visualization capabilities.
Desarrollador BI
GP Vivienda
Jul 2014 - Apr 2015 (9 months)
Desarrollé reportes en SAP BI y automatización de reportes con QlikView, mejorando la visualización de datos para la dirección general y el área de calidad.
Business Intelligence Lead
BINBIT
Oct 2012 - Aug 2014 (1 year 10 months)
Led the implementation of MicroStrategy across 32 countries, optimizing global reporting and designing strategic dashboards for improved information accessibility.
Líder de Business Intelligence
BINBIT
Oct 2012 - Jul 2014 (1 year 9 months)
Implementé MicroStrategy en 32 países para optimizar reportes globales y creé dashboards estratégicos para democratizar la información.
WebMaster / BI
Prolamsa
Feb 2010 - Nov 2012 (2 years 9 months)
Migré de SAP 3.5 a SAP 7.0, mejorando la eficiencia en reportes y desarrollé reportes en SAP Business Objects y MicroStrategy.
WebMaster / BI
Prolamsa
Feb 2010 - Nov 2012 (2 years 9 months)
Managed the migration from SAP 3.5 to SAP 7.0, improving reporting efficiency and developing reports using SAP Business Objects and MicroStrategy.
Application Support
GE Money Bank
Jan 2008 - Feb 2010 (2 years 1 month)
Optimized debt collection systems and managed disaster recovery environments for financial services, significantly reducing processing times.
Application Support
GE Money Bank
Jan 2008 - Feb 2010 (2 years 1 month)
Optimicé sistemas de cobranza, reduciendo tiempos de procesamiento en un 35% y administré entornos DRP para sistemas de servicios financieros.
Education
Degrees, certifications, and relevant coursework
Universidad México Internacional
Master of Business Administration, Business Administration
Currently pursuing a Master's degree in Business Administration, focusing on advanced management strategies and business practices.
Universidad Autónoma de Nuevo León
Bachelor of Science, Computational Sciences
Completed a Bachelor's degree in Computational Sciences, gaining expertise in software development, data analysis, and system design.
Universidad Autónoma de Nuevo León
Bachelor's Degree, Computer Science
Graduated with a Bachelor's Degree in Computer Science.
Availability
Location
MexicoAuthorized to work in
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