Richard User

I’m a Senior Software Engineer with over 9 years of experience building large-scale web and mobile applications for global brands and enterprise platforms. My career has focused on creating user-centered, high-performance systems that serve millions of active users.

At Pearson, I led the development of AI-powered study tools integrated into Pearson+ and MyLab/Mastering, combining React, Next.js, Node.js, Python (FastAPI), GraphQL, and AWS. I built interactive AI video tutors, personalized study planners, and real-time AI chat features, improving student engagement and reducing learning time by 20%.

Previously at Burger King, I contributed to the global rollout of their App & Web Ordering Platform, using React Native, Node.js, .NET Core, GraphQL, and Redis to enable location-based promotions and real-time order management. Our team launched features like order-ahead, loyalty rewards, and in-app delivery, driving over 10 million installs and campaign surges like the “Whopper Detour.”

At Smartsheet, I modernized the platform’s UI by migrating from jQuery to AngularJS and React, implemented real-time collaboration via WebSockets, and optimized data integrations with Python (Flask) and PostgreSQL.

Interests & Strengths:

• Full-stack engineering with a frontend focus

• Building AI-enabled user experiences

• System performance optimization and cloud scalability

• Mentoring engineers and leading collaborative teams

• Staying hands-on with cutting-edge tech while delivering business impact

I’m passionate about working on high-impact products that blend advanced technology with real user value—whether in edtech, e-commerce, SaaS, or AI applications.