Open to opportunities

Riana Rhyne

@rianarhyne

Message

Detail-oriented professional with a strong foundation in customer service.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and tech-savviness while supporting others in achieving their goals.

I am a detail-oriented and dependable professional currently pursuing a Bachelor’s in Business Administration. My experience spans customer service, communication, and administrative support, where I have developed a strong foundation in processing complex transactions and supporting customers with care. I thrive in collaborative environments and am excited to leverage my organizational skills and tech-savviness in a Virtual Assistant role.

In my recent position as a Social Media Manager for The Vann Team Real Estate, I created and scheduled engaging content across various platforms, designed branded graphics, and tracked performance metrics to enhance engagement and lead generation. My previous experience as a Teller at First National Bank of Fort Smith honed my ability to manage large cash volumes and provide exceptional customer service, maintaining a professional demeanor while addressing clients' needs.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

The Vann Team Real Estate

Apr 2022 - Present (3 years 1 month)

Created and scheduled engaging content across platforms (Instagram, Facebook, LinkedIn) to showcase listings and promote the team's brand. Designed branded graphics and video content such as property highlights, team updates, and educational tips to maintain a consistent and professional online presence. Tracked performance metrics and adjusted strategies to improve reach, engagement, and lead gen

Social Media Management Content Creation Graphic Design Video Editing Performance Tracking Lead Generation Instagram LinkedIn

Teller

First National Bank of Fort Smith

Sep 2022 - Dec 2024 (2 years 3 months)

Processed an average of 75 daily transactions including deposits, withdrawals, loan payments, and account transfers. Provided excellent customer service by addressing clients by name, maintaining a professional and kind demeanor, and providing information on various accounts. Accurately handled large cash volumes, regularly balanced cash drawers through precise counting, and performed vault transa

Customer Service Account Management Balancing Communication Problem Solving

Delivery Driver

UberEats

Aug 2021 - Jul 2023 (1 year 11 months)

Delivered orders to customers on time and in excellent condition. Communicated with customers to provide information and assistance for excellent customer service and positive experiences. Maintained a 96% satisfaction rate for 3,627 deliveries.

Delivery Customer Communications Time Management Problem Solving Customer Satisfaction Logistics

Education

Degrees, certifications, and relevant coursework

University of Arkansas Fort Smith

Bachelors of Business Administration, Business Administration

Currently pursuing a Bachelor’s in Business Administration, expected to graduate in May of 2027. This program is building a strong foundation in business principles and practices.

VanEd Real Estate School

Real Estate Sales Associate License, Real Estate

Completed coursework and obtained a Real Estate Sales Associate License. This credential equipped me with the necessary knowledge for real estate transactions and regulations.