Rhiannon Kempton
@rhiannonkempton
Dedicated hospitality professional with extensive customer service experience.
United StatesWhat I'm looking for
My name is Rhiannon Kempton, and I am a dedicated hospitality professional with a strong background in customer service and team management. Over the years, I have honed my skills in various roles, from server to assistant manager, ensuring that every guest experience is memorable and enjoyable. My current position at Joe's Crab Shack allows me to showcase my commitment to excellent service while managing multiple responsibilities effectively.
Throughout my career, I have demonstrated my ability to lead teams and manage operations efficiently. As the Assistant Manager of Recreations at Club Wyndham Star Island Resort, I took charge of payroll, scheduling, and maintaining safety protocols. My experience in fast-paced environments like Taco Bell and Arby’s has equipped me with the skills to handle customer interactions with professionalism and care, ensuring that both customers and employees have the best experience possible.
Experience
Work history, roles, and key accomplishments
Server/Busser
Joes Crab Shack
Jan 2023 - Present (2 years 7 months)
Responsible for taking orders, serving guests, seating, and managing reservations. Handled to-go orders and maintained cleanliness of tables.
Assistant Manager of Recreations
Club Wyndham Star Island Resort
Jun 2022 - Jan 2023 (7 months)
Assisted the recreations manager with payroll and scheduling, ensuring operational efficiency. Managed maintenance needs, safety concerns, and overall appearance of the hotel.
Hostess/Busser
Morimoto Asia
Jun 2021 - Jun 2022 (1 year)
Managed phone calls, seated customers, and handled reservations, including modifications. Responsible for table setup and cleanliness, while assisting servers and customers.
Shift Lead
Taco Bell - Quick Serve Concepts
Apr 2019 - Jun 2020 (1 year 2 months)
Conducted interviews and assisted kitchen staff and cashiers. Managed drive-through and in-restaurant orders, ensuring positive customer and employee experiences.
Shift Lead
Arby's Restaurant Group
Mar 2018 - Apr 2019 (1 year 1 month)
Responsible for taking orders in both the drive-through and inside the restaurant. Provided assistance to employees and customers as needed.
Cashier
Walmart Supercenter
Jan 2017 - Mar 2018 (1 year 2 months)
Managed cashier duties and restocked retail merchandise. Ensured efficient transactions and organized product displays.
Shift Lead
McDonalds
Mar 2016 - Jan 2017 (10 months)
Assisted employees with online food safety classes and provided support to customers. Ensured a smooth and safe operational environment.
Cook/Kitchen Prep
Panera Bread
Dec 2015 - Feb 2016 (2 months)
Performed kitchen prep duties in the early mornings. Assisted cooks throughout the day with various cooking tasks.
Education
Degrees, certifications, and relevant coursework
Rhiannon hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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