Open to opportunities

Rhea La Vella

@rhealavella

Message

I grow education programs, strengthen instructor teams, and improve client learning outcomes.

Canada

Message

What I'm looking for

I'm looking for an education, learning and development, or operations role where I can build high-impact programs, develop teams, use data to improve client outcomes, and strengthen efficient systems.

At Oxford Learning Centre in St. Catharines, I lead education programs that grew enrollment by 10%, converted 15% of prospective leads into clients, and improved transparency for more than 80 clients through online scheduling.

I build stronger educator teams through training, workshops, coaching, and performance meetings. I've led staff training for 10–15 team members, improved retention by up to 85%, increased adoption of instructional methods by 70%, and use assessment data and parent conferences to maintain a 90% client satisfaction rate.

Experience

Work history, roles, and key accomplishments

Current

Education Director

Current

Oxford Learning Centre

Oct 2023 - Present (2 years 10 months)

Generated 10% enrollment growth by developing high-engagement Advantage Plus and French Programs, converting 15% of prospective leads into active clients. Launched a targeted training program for 10-15 staff members that improved retention by 85%.

Program Development Enrollment Growth Data Analysis Project Management Leadership Curriculum Design Client Relations

Education Coordinator

Oxford Learning Centre

Mar 2020 - Sep 2022 (2 years 6 months)

Directed end-to-end operations and program design for 80+ clients, ensuring 100% alignment with Oxford Learning standards and improving cognitive skills and academic success by 15%. Facilitated professional development and performance coaching for a team of 10-15 teachers, elevating teaching quality scores by 30%.

Operations Management Program Design Staff Development Performance Coaching Scheduling Client Success Community Outreach Data Analysis