Reza User

Conducted user research by analyzing user behavior through Crazy Egg and monitored completion and conversion rates using GA4. Led a comprehensive UX design capstone project, utilizing user research, wireframing, prototyping, and usability testing to deliver an innovative, user-centered solution.

Led UX design for XL Axiata’s digital products, optimizing user flows and enhancing usability to achieve a 69.11% increase in package purchase conversion rate. Developed tailored UX strategies for over 15 B2C and B2B clients, achieving a 90% overall client satisfaction score.

Designed the UX for the Warehouse Management System, converting a fully manual process into a comprehensive digital solution. Leveraged user feedback insights to identify key opportunities, driving impactful product enhancements and elevating overall user satisfaction.

Designed and led small businesses in developing impactful digital products, transforming their visions into user-centered, market-ready solutions. Possess a foundational understanding of programming principles and the software development process.

Developed compelling design concepts that played a key role in successful project pitches and client engagement. Designed and enhanced the Nebengers App, focusing on continuous improvements and innovative concept development to boost user engagement and satisfaction.

Enhanced the user experience for Kejar.id, implementing targeted improvements to increase usability and user engagement. Designed marketing website pages with a focus on maintaining and increasing conversion rates.

Conducted user research by analyzing user behavior through Crazy Egg and monitored completion and conversion rates using GA4. Led a comprehensive UX design capstone project, utilizing user research, wireframing, prototyping, and usability testing to deliver an innovative, user-centered solution. Possess a foundational understanding of programming principles and the software development process.