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Rex User

@rexuser

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Operations Executive at HealthAssure, keeping daily workflows moving and records accurate.

India

Message

At HealthAssure, I manage daily operations, maintain accurate records and reports, and help keep workflow processes running smoothly.

I coordinate with internal teams to resolve issues and provide timely updates while supporting service quality and customer satisfaction.

Previously, as a Tele Caller at Athena, I handled inbound and outbound customer calls, answered queries, and followed up on requests.

Experience

Work history, roles, and key accomplishments

Current

Operation Executive

Current

HealthAssure

Jan 2025 - Present (1 year 9 months)

Managed daily operations and ensured smooth workflow processes. Coordinated with internal teams for issue resolution and timely updates, maintained accurate records and reports, and ensured high service quality and customer satisfaction.

Operations Management Coordination Record keeping Customer Satisfaction

Tele Caller

Athena

Jul 2024 - Dec 2024 (5 months)

Handled inbound and outbound calls to customers, provided information, resolved queries, and ensured customer satisfaction. Maintained call records and followed up on customer requests.

Communication Skills Customer Service Call Handling Record keeping