Open to opportunities

Reuben User

@reubenuser3

Dedicated Virtual Assistant specializing in email, calendars, customer support, and online research for fast-paced teams.

Nigeria

Message

What I'm looking for

I’m looking for a remote, fast-paced role where I can own email and calendar management, support customers promptly, and handle research and reporting. I want a team that values clear communication, organization, and consistent execution.

I’m a dedicated Virtual Assistant with strong remote collaboration skills, built on hands-on experience managing emails, calendars, customer inquiries, and online research. I enjoy keeping workflows organized, responding quickly to users, and maintaining clear documentation so teams can move faster with fewer distractions.

Across Bitget, BingX, and M exc, I supported daily operations by scheduling, handling support tickets, moderating Telegram and Discord communities, and preparing reports for review. I bring reliable time management and task prioritization, using tools like Google Workspace, Microsoft Office, and task platforms (Trello/Asana/Notion) to deliver consistent results in virtual environments.

Experience

Work history, roles, and key accomplishments

Community & Support VA

M Exc

Jan 2023 - Jan 2024 (1 year)

Managed email inquiries and provided timely responses to user support requests. Assisted with community moderation on Telegram and Discord, maintained user records through data entry, and supported marketing by scheduling posts and tracking engagement.

Email Support Community Moderation Discord Moderation Data Entry User Record Management

Customer Support Assistant

BingX

Jan 2022 - Jan 2023 (1 year)

Handled customer support tickets and resolved basic platform issues, while monitoring social media channels and responding to user questions. Organized digital files and prepared reports for team review and conducted online research on crypto trends and competitors.

Customer Support Ticketing Social Media Monitoring Report Preparation Online Research Competitor Analysis Data Management

Virtual Assistant

Bitget

Jan 2021 - Jan 2022 (1 year)

Assisted with administrative scheduling and email management, and helped organize documents to maintain smoother team workflows. Supported day-to-day organization tasks to keep operations running efficiently.

Scheduling Administrative Support Google Workspace Microsoft Office Time Management