Open to opportunities

Reshma A

@reshmaa

Message

Ambitious AR Caller with expertise in debt collection.

India

Message

What I'm looking for

I am looking for a role that offers growth opportunities and allows me to utilize my skills in debt collection and customer service.

I am a hardworking and driven individual with 3 years of experience as an AR Caller in debt collection and collections processing. My journey has been marked by a consistent track record of successfully following up on past due accounts and recouping unpaid balances. I pride myself on my outstanding negotiation skills, which have enabled me to create manageable repayment plans that effectively reduce debt for my clients.

Throughout my career, I have demonstrated my ability to improve accounts receivable functions and performance by applying effective recovery strategies. I am proficient in U.S. healthcare terminology and insurance types, and I have hands-on experience with various software tools such as Modmed, AdvancedMD, and Allscripts. I am excited to bring my talents to a team that offers opportunities for growth and advancement, particularly in a role that allows me to leverage my subject matter expertise.

Experience

Work history, roles, and key accomplishments

Current

AR Caller

Current

Shai Health

Sep 2024 - Present (9 months)

Currently working as an AR Caller, leveraging expertise in collections and customer service. Focused on enhancing accounts receivable functions and applying effective recovery strategies.

Debt Collection Accounts Receivable Negotiation MS Office Customer Service Problem Solving Analytical Skills Communication Skills Time Management

AR Caller

Savista Global

Jan 2024 - Sep 2024 (8 months)

Employed as an AR Caller, focusing on end-to-end processes in revenue cycle management. Utilized strong analytical and creative problem-solving skills to manage accounts and improve collections performance.

Revenue Cycle Management Debt Collection MS Excel Problem Solving Customer Service Analytical Skills Communication Skills

AR Caller

Ags Health

May 2023 - Jan 2024 (8 months)

Continued as an AR Caller, applying recovery strategies to negotiate with account holders. Focused on reducing outstanding debts and aged accounts while maintaining high customer satisfaction and effective communication.

Debt Collection Negotiation Customer Satisfaction MS Office Problem Solving Analytical Skills Communication Skills Time Management People Management

AR Caller

Omega Healthcare

Feb 2022 - May 2023 (1 year 3 months)

Worked as an AR Caller with a focus on debt collection and collections processing. Successfully followed up on past due accounts, negotiated repayment plans, and improved accounts receivable functions. Demonstrated strong problem-solving and communication skills while managing customer relationships.