Open to opportunities

Reni8000 User

@reni8000user

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Systems engineer eager to expand experience in diverse areas.

Dominican Republic

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What I'm looking for

I am looking for a role that offers growth opportunities and challenges in technology.

I am a dedicated systems engineer with a strong desire to broaden my career horizons. My journey has equipped me with exceptional problem-solving skills and a commitment to continuous learning. I thrive in dynamic environments where I can apply my technical knowledge and interpersonal skills to tackle challenges effectively.

In my recent role as an IT Project Manager at Banco Popular Dominicano, I have honed my project management abilities, ensuring that IT initiatives align with the bank's strategic goals. My experience in IT support at Amber Spa Clinic has provided me with hands-on experience in customer service and technical troubleshooting, further enhancing my skill set.

With a solid educational background from Pontificia Universidad Catolica Madre y Maestra, I am well-prepared to contribute to innovative projects and drive technological advancements. I am excited about the opportunity to leverage my skills in a new role that challenges me and allows for professional growth.

Experience

Work history, roles, and key accomplishments

Current

Intern IT Project Manager

Current

Banco Popular Dominicano

Jan 2024 - Present (1 year 6 months)

Currently managing and handling IT projects within the bank's IT department. Developed strong management skills to ensure projects stay on track towards their objectives and goals.

IT Project Management Project Planning Risk Management Agile Methodologies

IT Administrative Support Staff

Pontificia Universidad Catolica Madre y Maestra

Jan 2022 - Dec 2023 (1 year 11 months)

Managed the fixing and configuration of operating systems, primarily Windows, for administrative departments. Ensured the smooth operation and maintenance of the university's administrative IT infrastructure.

Windows OS IT Support Computer Literacy

IT Support/Agent

Amber Spa Clinic

Jan 2022 - Dec 2022 (11 months)

Provided IT support for the call center, resolving technical issues encountered by agents. Gained direct customer service experience by handling appointments and various customer inquiries.

IT Support Customer Service Problem Solving Call Center Operations Technical Troubleshooting

Education

Degrees, certifications, and relevant coursework

Instituto de Lenguas y Tecnologias Aplicadas a la Educacion

Unknown, Languages and Applied Technologies in Education

Studied at the Foreign Language School, focusing on languages and applied technologies in education. Gained foundational knowledge in various subjects.