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Cleudy CruzCC
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Cleudy Cruz

@cleudycruz

I combine systems engineering, credit analysis, and customer service to solve problems.

Dominican Republic
Message

What I'm looking for

I'm looking for a role where I can apply my systems engineering background, analytical skills, credit analysis experience, and customer-focused approach while continuing to learn and solve complex problems.

I've worked at Banco Santa Cruz as a Personal Business Advisor and at SkyCredit in credit analysis and customer service, applying analytical thinking and a human approach to complex problems.

I'm a Computer Systems Engineer from Universidad Católica del Cibao, with experience supporting billing at Hospital Luis Manuel Morillo King and managing systems at Super Market BYD. I've also trained in Microsoft Office, operational and technological risk management, high-risk customer management, global sanctions, teamwork, and office and internet programs.

Experience

Work history, roles, and key accomplishments

BC

Asesor de Negocios Personales

Banco Santa Cruz

Jan 2025 - Dec 2026 (1 year 11 months)

Asesor de Negocios Personales en Banco Santa Cruz.

SK

Analista de Crédito

Skycredit

Jan 2023 - Dec 2025 (2 years 11 months)

Analista de Crédito y Servicio al Cliente en Skycredit.

HK

Auxiliar de Facturación

Hospital Luis Manuel Morillo King

Jan 2022 - Dec 2023 (1 year 11 months)

Auxiliar de Facturación en Hospital Luis Manuel Morillo King.

SB

Encargado de Sistemas

Super Market Byd

Jan 2019 - Dec 2021 (2 years 11 months)

Encargado de Sistemas en Super Market Byd.

Education

Degrees, certifications, and relevant coursework

Universidad Católica del Cibao logoUC

Universidad Católica del Cibao

Ingeniero en Sistemas de Computación, Computer Systems Engineering

2018 - 2022

Pursued a degree in Computer Systems Engineering, focusing on software development and systems analysis.

INFOTEP logoIN

INFOTEP

Certificado de Participación, Teamwork

Completed a course on Teamwork, enhancing collaborative skills in a professional setting.

INFOTEP logoIN

INFOTEP

Certificado de Aptitud Profesional, Office and Internet Programs

Completed a course on Office and Internet Program Management, covering essential digital tools.

BC

Banco Santa Cruz

Certificado de Finalización, Risk Management

Completed a course on High-Risk Designated Clients and Global Sanctions, focusing on compliance and risk management.

BC

Banco Santa Cruz

Certificado de Finalización, Risk Management

Completed a course on Operational and Technological Risk Management, covering risk assessment and mitigation strategies.

Tech stack

Software and tools used professionally

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