At Blend360, I architected a multi-agent personalization system for Verizon’s Next Best Conversations program, connecting customer intent, context agents, and Pega decisioning. I also designed its guardrails, measurement framework, and rollout governance.
Across Tredence, SoluLab, Sigmoid, and SparkCognition, I delivered production AI for enterprise workflows, legal documents, retail personalization, forecasting, cybersecurity, and industrial maintenance. My work spans LLM and agent systems, distributed model training, and Kubernetes-based MLOps, with outcomes including reduced processing time, improved model performance, and more reliable operations.
