Open to opportunities

Rehman Rehman

@rehmanrehman1

Message

I improve Apple Maps data and resolve Italian-language customer support issues.

India

Message

What I'm looking for

I'm seeking opportunities across Europe where I can support Italian-speaking customers, improve data quality, handle business verification, and contribute to multilingual operations.

I've supported Apple Maps POI editing and business verification at Cognizant, reviewing tickets, validating business details, and correcting location information for Italian- and English-speaking customers.

Previously, I managed Italian-language projects and multilingual content operations at Straive, conducting research, validation, and quality checks. I bring 5+ years of experience in customer support, data validation, ticket handling, and quality-focused international processes.

Experience

Work history, roles, and key accomplishments

Senior Executive, Italian Voice Process

Cognizant Technology Solutions

Dec 2022 - Jun 2026 (3 years 6 months)

Handled Italian-language customer interactions and business verification for Apple Maps POI editing. Reviewed and resolved POI tickets, verified business details, and performed data quality checks to improve map accuracy.

Italian Customer Support Apple Maps POI Editing Data Validation Quality Assurance Ticketing Google Sheets CRM Support Client Communication

Italian Language Expert

Straive

Jan 2022 - Dec 2022 (11 months)

Managed Italian-language projects and multilingual content operations. Conducted research, validation, and quality checks while collaborating with multilingual teams to deliver accurate results.

Italian Research Validation Collaboration