Open to opportunities

Gosa Jessica S

@gosajessicas

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Detail-oriented Administrative and Accounts Assistant with 5+ years experience.

Botswana

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What I'm looking for

I am seeking a role that values process improvement and customer satisfaction, with opportunities for professional growth.

I am a highly motivated and detail-oriented Administrative and Accounts Assistant with over 5 years of experience in logistics coordination, financial reconciliation, customer service, and office administration. My proficiency in PASTEL, TALLY, LSB, and CRM systems, along with a strong command of Microsoft Excel and Word, allows me to streamline processes and improve customer satisfaction effectively.

Throughout my career, I have successfully reconciled over 1,000 transactions monthly, reducing discrepancies by 20% at Microteck Enterprise. I also coordinated LTE and Fibre installation schedules, improving on-time completion by 30%. My commitment to maintaining accurate financial records and enhancing operational workflows has consistently resulted in improved customer satisfaction scores and compliance with tax regulations.

Experience

Work history, roles, and key accomplishments

Accounts & Logistics Clerk

Microteck Enterprise

Mar 2020 - Dec 2023 (3 years 9 months)

Reconciled over 1,000 transactions monthly, reducing discrepancies by 20%. Coordinated LTE and Fibre installation schedules, improving on-time completion by 30%. Managed inventory levels and implemented a new stock system, reducing stock-outs by 25%.

Tally LSB CRM Microsoft Excel Microsoft Word Inventory Management Logistics Coordination Customer Service

Accounts Clerk

Overseas Development Enterprises

Jan 2018 - Nov 2019 (1 year 10 months)

Processed cash-up reports and conducted speed point reconciliations across retail branches. Managed daily bank functions and monitored interests and charges across accounts. Produced shortage reports and performed secretarial tasks to support compliance.

Bank Reconciliation Compliance Secretarial Tasks Financial Reporting Data Analysis Problem Solving Communication Microsoft Office Suite

Admin & Accounts Assistant

Trendmakers Business Consultancy

Jan 2017 - Dec 2018 (1 year 11 months)

Prepared monthly reports, reconciled taxes, and assisted in company registration. Supported office administration and ensured timely submission of regulatory documents. Advised clients on tax compliance and liaised with government offices on documentation.