
Reem Mourad
@reemmourad
I deliver accurate retail service and resolve POS, software, and hardware issues.
What I'm looking for
At Deekos, I process high-volume cash, card, and digital payments while delivering friendly, accurate customer service and resolving customer concerns.
I serve as the on-site technical resource, independently diagnosing POS errors, software glitches, printer and scanner malfunctions, and hardware problems to minimize downtime. I also support colleagues with troubleshooting and quickly adapt to new retail systems.
My Computer Science degree strengthens my work with computer systems, databases, networking, and IT infrastructure. I bring experience in data entry, English teaching, cash handling, and customer-facing environments in Lebanon and the United States.
Experience
Work history, roles, and key accomplishments
Cashier / Customer Service Associate
Deekos
Apr 2026 - Present (5 months)
Operates cash registers and processes payments accurately in a high-volume setting. Serves as the primary on-site technical resource, diagnosing and resolving POS, software, and hardware issues to minimize downtime.
Education
Degrees, certifications, and relevant coursework
Lebanese International University
Bachelor of Science, Computer Science
2020 - 2023
Graduated with comprehensive knowledge of computer systems, programming fundamentals, databases, networking concepts, and IT infrastructure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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