Rebecca Higgins

I’m a detail-oriented administrative and data review professional currently working as a Data Review Assistant at Charles River Laboratories. I independently review and audit study documentation for accuracy, completeness, and protocol compliance, identifying inconsistencies, missing records, and data discrepancies across multiple software systems and source documents.

In my role, I communicate with internal teams to resolve documentation issues while maintaining strict project deadlines. I manage high-volume study assignments using internal tracking methods, digital databases, and reporting platforms, and I ensure regulatory-ready documentation standards through precise quality control and organized electronic recordkeeping.

Previously at Tufts Health Plan, I reviewed insurance claims for errors and submitted corrections or reprocessing requests when necessary. I entered and maintained accurate member records in company databases, communicated with healthcare providers regarding referrals and billing inquiries, and consistently maintained HIPAA compliance to protect confidential member information.

Earlier, as a Receptionist / Administrative Coordinator at Lunenburg Veterinary Hospital, I managed appointment scheduling, office calendars, and client records, entering updates into practice management software while processing payments and maintaining accurate account records. Across every role, I bring strong written and verbal communication, confidentiality, and the ability to manage competing priorities with independent problem-solving.