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Rebecca Figueiredo

@rebeccafigueiredo

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Clinical learning and workforce development leader at The Celiac Space who cut employee onboarding time by 67%.

United States

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At The Celiac Space, I lead clinical team development, onboarding, and healthcare service delivery as the virtual organization grew from 2 to 25 employees. I developed standardized onboarding processes using ClickUp automation and Practice Better EHR, reducing onboarding time by 67%.

I create clinical training materials and SOPs, and coach and mentor Registered Dietitians. Earlier, at American Senior Communities, I directed nutrition care across assisted living and skilled nursing facilities and passed two state health surveys with clean results.

Experience

Work history, roles, and key accomplishments

Current

Director of Client Success & Healthcare Operations

Current

The Celiac Space

Jun 2020 - Present (6 years 4 months)

Lead clinical team development, onboarding, and healthcare service delivery for a growing virtual healthcare organization. Developed standardized onboarding processes and training materials, improving efficiency by 67% and reducing early client offboarding by 30%.

Clinical Training Onboarding Team Leadership ClickUp Practice Better AI Tools ChatGpt Claude Process Improvement SOPs Healthcare Operations

Registered Dietitian

American Senior Communities

May 2018 - Dec 2020 (2 years 7 months)

Directed nutrition care across a 150-bed assisted living facility and a 135-bed skilled nursing facility, providing medical nutrition therapy for 285 residents. Passed two state health surveys with clean results and maintained audit-ready documentation.

Medical Nutrition Therapy Care Planning Documentation S.O.A.P. Notes Regulatory Compliance Long Term Care

Registered Dietitian, Hospice

Seasons Hospice & Palliative Care

Jan 2019 - Apr 2020 (1 year 3 months)

Provided evening hospice nutrition support to 5-10 patients across private homes and care facilities, completing assessments and monitoring nutritional intake. Collaborated with the interdisciplinary hospice team to deliver recommendations focused on comfort and symptom management.

Hospice Nutrition patient assessment Interdisciplinary Collaboration Symptom Management