Open to opportunities

Angelica Perez

@angelicaperez2

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RN supervisor and healthcare operations leader improving patient outcomes through technology.

United States

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What I'm looking for

I’m looking for an RN Supervisor role where I can lead alerts-driven clinical operations for proactive chronic disease management—using clinical intelligence and human expertise to improve patient outcomes, workflow performance, and quality while developing strong teams.

I’m a Registered Nurse and retired U.S. Air Force Major with 13+ years of progressive nursing and healthcare leadership experience. I lead high-performing teams, manage complex clinical operations, and improve patient outcomes through technology-enabled care delivery—whether supervising multidisciplinary staff or supporting remote, high-volume clinical workflows.

In my recent roles, I’ve directed clinical and operational activities for teams of 30+ and supported care delivery for 5,000+ patients, while also serving as the primary escalation point for complex clinical concerns and operational issues. As a Nurse Advice Line Site Coordinator, I directed telehealth operations supporting more than two million beneficiaries, strengthening clinical decision-making, documentation integrity, workflow management, and timely interventions using MHS Genesis and AHLTA.

Experience

Work history, roles, and key accomplishments

Nurse Manager - Clinical Ops

United States Air Force Joint Base Andrews

Jun 2023 - Nov 2025 (2 years 5 months)

Directed daily clinical and operational activities for a multidisciplinary team supporting healthcare delivery for over 5,000 patients. Led nursing supervision, clinical quality monitoring, audits/documentation review, and care escalation using MHS Genesis and AHLTA.

Nursing Leadership Clinical Operations Management Clinical Auditing Documentation Review Quality Improvement Clinical Escalation MHS Genesis Interdisciplinary Collaboration Process Improvement

Major (Ret.)

United States Air Force

May 2016 - Nov 2025 (9 years 6 months)

Served as a Major in the United States Air Force (honorable retirement).

Nurse Advice Line Site Coordinator

United States Air Force Joint Base Andrews

Nov 2022 - Nov 2023 (1 year)

Directed telehealth operations supporting more than two million beneficiaries across a multi-state healthcare system. Managed high-volume triage workflows, applied evidence-based protocols for level-of-care determinations, and standardized documentation to improve service delivery and quality.

Telehealth Nursing Care Recommendations

Nursing Supervisor & Ops Director

United States Air Force Joint Base Andrews

Jul 2020 - Jun 2023 (2 years 11 months)

Directed clinical and operational performance across Family Health and Pediatric services supporting approximately 20,000 patients. Managed staffing operations, workforce development and onboarding, and led quality initiatives, documentation compliance, and workflow/patient safety improvements.

Staffing Operations Workforce Development Onboarding Performance Management Mentorship Quality Improvement Cross Functional Team Leadership Patient Safety operational performance

FEMA Clinical Nurse (COVID Response)

FEMA

Jan 2022 - Mar 2022 (2 months)

Delivered high-acuity inpatient care during federal COVID-19 surge operations while maintaining infection prevention and patient safety standards. Coordinated with multidisciplinary teams to support timely interventions.

infection prevention Patient Safety Care Coordination

Inpatient RN - Med-Surg & Oncology

Montefiore Nyack Hospital

Sep 2013 - May 2016 (2 years 8 months)

Provided inpatient nursing care for adult medical-surgical and oncology patients. Conducted patient assessments, administered medications and IV therapies, coordinated interdisciplinary care plans, and educated patients and families on treatment plans and symptom management.

Medical Surgical Nursing Oncology Nursing patient assessment Medication Management IV Therapy Patient Education Symptom Management Treatment Plans