Ravikant Upadhyay
@ravikantupadhyay
I resolve stakeholder concerns using bilingual communication, Excel, SQL, and structured troubleshooting.
IndiaWhat I'm looking for
I'm a BCA graduate seeking an L2 Associate opportunity, ready to support sellers and delivery partners as a reliable front-line point of contact.
I use English and Hindi communication, MS Excel reporting, and SQL data retrieval to troubleshoot concerns, manage sensitive cases calmly, identify trends, and suggest process improvements while meeting performance targets. I'm an immediate joiner, open to relocation and rotational shifts.
Experience
Work history, roles, and key accomplishments
L2 Associate
Not Specified
Seeking to join as an L2 Associate, acting as a front-line interface for seller and delivery-partner support, resolving concerns through structured troubleshooting, and contributing process-improvement ideas while meeting performance metrics.
Education
Degrees, certifications, and relevant coursework
Babu Banarasi Das University
Bachelor of Computer Applications, Computer Applications
Graduated with a Bachelor of Computer Applications, gaining a foundation in computer science and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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