Open to opportunities

Ratika Saini

@ratikasaini

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Dedicated professional with extensive experience in office coordination and management.

India

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What I'm looking for

I seek a role that offers growth opportunities and values teamwork and dedication.

I am a seasoned professional with nearly 17 years of experience in office coordination, administration, and client servicing. My career has been marked by a commitment to excellence and a strong ability to manage teams effectively. Currently, I serve as an Assistant Manager at Aeroaids Corporation in Delhi, where I oversee the end-to-end supply chain processes, ensuring seamless operations through effective coordination with suppliers and logistics partners.

Throughout my career, I have developed expertise in demand planning, inventory optimization, and order management systems. My previous roles have equipped me with the skills to resolve conflicts, streamline workflows, and enhance customer experiences. I take pride in my ability to prepare detailed reports for senior management, maintain transparency with customers, and implement inventory tracking systems that prevent stock discrepancies. My dedication to continuous improvement and team collaboration has consistently led to enhanced operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager Commercial

Current

Aeroaids Corporation

Sep 2022 - Present (2 years 8 months)

Responsible for managing the end-to-end supply chain operations, including procurement, warehousing, and distribution. Coordinated with suppliers and logistics partners to ensure efficient operations, while also managing teams involved in order processing and delivery.

Supply Chain Management Team Management Customer Service Conflict Resolution

Office Coordinator

Britex Enterprises

Sep 2021 - Aug 2022 (11 months)

Managed routine executive correspondence and coordinated with other branches to resolve issues. Handled customer complaints and maintained an organized office environment.

Customer Service Problem Solving Communication Organizational Skills Team Collaboration Administrative Support

Backend Executive

CCN BROADBAND

May 2019 - Sep 2021 (2 years 4 months)

Directed and optimized the full order cycle while resolving complaints and building relationships with internal departments. Managed office correspondence and incentive processing for employees.

Order Management Incentive Processing Team Management Regulatory Compliance Relationship Building

Admin Executive

Kiro Refrigerants Pvt.Ltd

Jun 2017 - May 2019 (1 year 11 months)

Handled routine executive correspondence and managed office-related documents. Liaised with accounting for contractor payments and resolved administrative problems.

Administrative Support Document Management Communication MS Office Cost Control Problem Solving Office Management

Senior Counsellor

Indian School Of Business Management & Administration

Apr 2009 - May 2017 (8 years 1 month)

Counselled students on educational issues and maintained accurate student records. Planned and promoted career-related programs and enforced administrative policies.