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Rashmi Muralidhar

@rashmimuralidhar

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Experienced Data Engineering Lead with a focus on scalable solutions.

United States

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What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

I am a seasoned Data Engineering Lead with a strong background in designing and implementing scalable data systems. At Zendesk, I architected robust data catalog and quality solutions that onboarded over 4,000 users, enhancing metadata management practices across various data sources including Snowflake and MySQL. My expertise in leveraging generative AI for metadata automation has significantly improved data discoverability and governance within the organization.

Throughout my career, I have led engineering teams, mentored junior engineers, and directed project lifecycles from inception to deployment. My experience at Verizon Media involved developing ETL pipelines that processed aggregated customer data, while my role at IBM focused on feature migrations and quality enhancements for DB2 utilities. I thrive in collaborative environments, working closely with cross-functional teams to ensure project success and alignment with business goals.

Experience

Work history, roles, and key accomplishments

Current

Software Data Engineering Lead

Current

Zendesk

Sep 2021 - Present (3 years 9 months)

Led the design and implementation of scalable data systems at Zendesk, onboarding over 4,000 users. Developed interoperable solutions across multi-cloud environments and integrated generative AI for metadata automation. Mentored engineering teams and directed project lifecycles while collaborating with cross-functional teams to ensure successful project execution.

Data Architecture Metadata Management Generative AI Team Leadership Project Management Data Governance Cross Functional Collaboration ETL Processes Data Quality

Current

Software Data Engineering Lead

Current

Zendesk

Sep 2021 - Present (3 years 9 months)

Led the design and implementation of scalable data systems and metadata management solutions at Zendesk. Managed engineering teams and collaborated across departments to enhance data discoverability and governance, leveraging generative AI for automation.

Metadata Management Snowflake AWS GCP Generative AI Data Governance ETL Project Management Team Leadership

Principal Software Engineer

Verizon Media/Oath/Yahoo

Mar 2016 - Sep 2021 (5 years 6 months)

Developed ETL pipelines for customer data processing and managed the software development lifecycle. Led security reviews and mentored junior engineers while enhancing efficiency in ETL design.

ETL SDLC Data Processing Team Leadership Security Reviews Debugging Agile Methodologies Java SQL Python

Principal Software Engineer

Verizon Media/Oath/Yahoo

Mar 2016 - Sep 2021 (5 years 6 months)

Developed ETL pipelines for processing customer data and managed the end-to-end software development lifecycle. Simplified ETL designs for efficiency and mentored junior engineers while leading legal and security reviews.

ETL Developer Data Processing Mentoring Debugging Agile Methodologies Data Insights Security Compliance

Software Engineer

Quixey

Sep 2015 - Mar 2016 (6 months)

Set up a user events warehouse and designed ETL processes for reporting user events, contributing to analytics capabilities.

ETL Processes Data Warehousing Analytics Software Development Data Analysis SQL Python

Software Intern

Retail Solutions Inc

Jan 2011 - May 2011 (4 months)

Worked on analytics software focusing on data consistency checks and addressed urgent production issues.

Data Analytics Software Development Problem Solving Team Collaboration Reporting SQL Python

Software Engineer

Quixey

Sep 2015 - Mar 2016 (6 months)

Set up a user events warehouse and designed ETL processes for analytics reporting. Focused on event schema design to improve data reporting capabilities.

ETL Data Warehousing Analytics SQL Data Processing Python Java Reporting

Staff Software Engineer

IBM Silicon Valley Lab

Aug 2011 - Nov 2012 (1 year 3 months)

Performed feature migrations and quality enhancements for DB2 utilities, developing modules in PL/X and SQL on z/OS within agile project frameworks.

PL X SQL Agile Methodologies Quality Assurance Feature Migration Software Development

Staff Software Engineer

IBM Silicon Valley Lab

Aug 2011 - Nov 2012 (1 year 3 months)

Performed feature migrations and quality enhancements for DB2 utilities, developing modules in PL/X and SQL on z/OS within agile projects.

PL X SQL Agile Development Feature Migration Quality Assurance Software Development Testing Data Management

Software Intern

Retail Solutions Inc

Jan 2011 - May 2011 (4 months)

Worked on analytics software for data consistency checks and addressed urgent production issues, gaining hands-on experience in software development.

Analytics Software Development Problem Solving SQL Python

Teaching Assistant

San Jose State University

Aug 2010 - May 2011 (9 months)

Assisted in teaching cryptography courses to graduate and undergraduate students, providing support in course material and student engagement.

Teaching Cryptography Communication Mentorship

Teaching Assistant

San Jose State University

Aug 2010 - May 2011 (9 months)

Assisted in teaching graduate and undergraduate courses in cryptography, supporting students in their learning process.

Teaching Cryptography Course Assistance Communication Skills Curriculum Development Problem Solving Mentorship Public Speaking

Senior Software Engineer, R&D

Keane International Inc

Oct 2006 - Sep 2008 (1 year 11 months)

Evaluated open-source software and developed an online certification system, automating a complex healthcare application.

Open Source Evaluation Software Development Automation Project Management System Design Software Engineering Team Collaboration Problem Solving Technical Documentation

Senior Software Engineer, R&D

Keane International Inc

Oct 2006 - Sep 2008 (1 year 11 months)

Evaluated open-source software and developed an online certification system, automating a complex healthcare application to improve operational efficiency.

Open Source Software Automation Software Development