Rashi Sharma
@rashisharma
Experienced banking professional with a focus on operations and customer service.
What I'm looking for
I am a dedicated banking professional with a Master’s in Business Administration, specializing in Human Resources. My experience spans over several years in retail banking operations, where I have honed my skills in managing branch operations, customer support, and fraud prevention. As a Teller Supervisor at Rollstone Bank and Trust, I successfully oversee daily activities, ensuring compliance and security while providing exceptional service to our customers.
Throughout my career, I have demonstrated my ability to lead teams effectively, train new employees, and manage cash operations with precision. My role involves not only supervising tellers but also actively engaging with customers to understand their needs and assist them with various banking products. I take pride in my ability to resolve issues promptly and maintain a positive environment for both staff and customers.
In addition to my banking expertise, I have experience in marketing through my volunteer work at Prescott Community Center, where I created and published promotional materials. I am passionate about contributing to a lively work environment and promoting business growth through my skills in administration and customer service.
Experience
Work history, roles, and key accomplishments
Teller Supervisor
Rollstone Bank and Trust
Nov 2021 - Jan 2025 (3 years 2 months)
Managed branch operations and customer support, supervised tellers, handled cash operations, and ensured compliance with banking policies. Provided excellent customer service, assisted with loan applications, and trained new staff. Acted as backup for management and performed audits to maintain operational integrity.
Volunteer - Marketing Team
Prescott Community Center
Apr 2021 - Oct 2021 (6 months)
Created and published marketing materials for community events, utilizing social media and local newspapers. Collaborated with the Marketing Director to ensure effective communication and promotion of upcoming activities.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master’s in Business Administration, Human Resources
2013 - 2015
Completed a Master’s in Business Administration with a major in Human Resources, focusing on various aspects of HR management and business operations.
Delhi University
Bachelor of Commerce, Commerce
1997 - 2000
Earned a Bachelor of Commerce degree, gaining foundational knowledge in commerce, finance, and business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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