RR
Open to opportunities

Rashika Ramakrishnan

@rashikaramakrishnan

Experienced Software QA Analyst and Project Lead with Agile expertise.

United States
Message

What I'm looking for

I am looking for a collaborative environment that values quality and innovation, with opportunities for growth and leadership.

I am a dedicated Software QA Analyst and Project Lead with over 10 years of experience in the Insurance, Healthcare, Finance, and Government welfare domains. My journey has been marked by a commitment to quality and excellence, leading teams through multiple successful releases while adhering to Agile best practices. As a certified SAFe Product Owner/Product Manager, I have honed my skills in PI planning, feature decomposition, and backlog prioritization, ensuring that projects meet both client expectations and organizational goals.

Throughout my career, I have excelled in various testing methodologies, including ETL, API, and functional testing, utilizing tools such as Pyspark, SQL, and Postman. My role as a QA Lead has allowed me to advocate for quality assurance best practices, significantly enhancing product quality and team efficiency. I take pride in my ability to mentor and support my team, fostering a culture of continuous improvement and collaboration.

My recent achievements include receiving top performance recognition at The Hartford for delivering high-quality results and earning multiple accolades for my contributions at CO-OP Financial Services and Crowe LLP. I am passionate about leveraging my extensive experience to drive successful outcomes and contribute to innovative projects in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

TH
Current

Lead Software Quality Analyst & Scrum Team Leader

The Hartford

May 2023 - Present (2 years 3 months)

Led Team Locksmiths through multiple releases, adhering to Agile best practices, facilitating feature decomposition and PI planning sessions. Successfully completed major releases for high-visibility projects like First-Party-Data-Key-Ring (FPDKR) under tight deadlines.

CS

Senior Software QA Analyst

CO-OP Financial Services

Sep 2021 - May 2023 (1 year 8 months)

Demonstrated product owner responsibilities, acting as a key focal point between customers and the development team to translate core requirements for high-impact projects. Performed ETL, ELT, and end-to-end testing, including report testing using SPLUNK and mobile testing with Browserstack platforms.

CS

Senior Software QA Analyst

CO-OP Financial Services

Oct 2020 - Apr 2021 (6 months)

Led and successfully delivered QA for multiple projects (3DS, DCI) as the dedicated QA resource, providing comprehensive support across all development phases. Developed test strategies for new software projects and collaborated with Product Owners and Business Analysts to create acceptance criteria.

CL

Software QA Analyst

Crowe LLP

May 2017 - Sep 2020 (3 years 4 months)

Developed, executed, and maintained test plans, test cases, and regression/smoke test suites, managing test artifacts including BDD scenarios for automation. Conducted comprehensive web UI testing for major client-facing products, utilizing developer tools for debugging.

IL

Software QA Analyst

iLAB Quality LLC

Jun 2016 - May 2017 (11 months)

Created, designed, and executed test plans, test cases, and test scenarios from project specifications, interfacing with state SMEs weekly to ensure project results met client requirements. Mentored new hires on best practices and domain knowledge.

UG

Junior Recruiter

UST Global

Feb 2014 - Mar 2015 (1 year 1 month)

Collaborated with Account Managers to gather key job requirements for hiring needs across 32 different accounts, leading internal and external searches to source candidate profiles. Conducted first-level interviews to pre-screen potential candidates and coordinated the entire interview process with executives and client-end stakeholders.

UG

Software Tester

UST Global

Feb 2013 - Mar 2015 (2 years 1 month)

Worked as a Tester on the Online Retail Shopping system for Healthcare Plans, identifying high-level and detailed test scenarios based on key business requirements. Prepared detailed test cases and scripts, executing tests with Quality Center (QC) and maintaining complete test results data.

Education

Degrees, certifications, and relevant coursework

SK

Sree Narayana Institute of Technology, Kollam

B.Com. Computer, Computer Applications

2009 - 2012

Graduated with a Bachelor of Commerce in Computer Applications. The curriculum covered various aspects of computer applications relevant to business.

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Rashika Ramakrishnan - Lead Software Quality Analyst & Scrum Team Leader - The Hartford | Himalayas